Question about HP PSC 2355 All-In-One InkJet Printer

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Incorrect Cartrige. Error shows:Tri-color printer cartridge inserted now is not intended for use in this computer. But it's the same type of cartridge i've always used (for the last 3 years i've owned it).It happened when a power point document wouldn't no matter what i do i cant get my printer to work again...any help would be appreciated.

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Re: Incorrect Cartrige.


Please click on the web link given below and check for the correct ink cartridges.

Have a great day!

Posted on Mar 21, 2008

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2 Answers

Ink cartrige problem

This is error is common after a cartridge is refilled, in most cases it's because of "bad refill" and we can also say "dead cartridge". If possible, Please try the cartridge on another printer or try your printer with another cartridge. (i hope you know what tri color mieans = the color cartridge). Make sure the cartridge is not overflowing or leaking. Clean if possible, and never touch the print head, if you ever did so there's no way to make it work again. Hope this helps. Good luck Thanks for using FixYa.

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My HP 3920 is showing error of "The following print cartridge is not intended for use in this printer Tri-color" and Status is : paper jam. Any body can help me how can i fix it?Thanks

If you know you have the right cartridge, and it is inserted correctly, you might try opening and closing the paper jam door in the back of the printer. Sometimes the printer gets "confused" as to what the real problem.Or, at least my HP printer does.

Dec 13, 2009 | HP DeskJet F380 All-In-One Printer

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The color ink cartridge '97' is being rejected by

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Printer Cartrige Problem [Tri-Color]

if the printer queue is empty and you have turned both comp and printer to off it should reset.
Frpm your explanation it sounds like your color cartridge has a problem Tricolor red,blue, yellow maybe one is empty the black is a separate cartridge

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1 Answer

Hp psc 2110 incorrect ink cartridge message.

Hi plabonne,

I hopped out to HP's support site for stats on your cartridge and found some info at this link:

are you using an HP 57 Tri-color cartridge? HP printers work best with HP cartridges and often have problems with refilled cartridges. the grinding noise you're hearing makes me wonder if the cartridge isn't seated all the way in its little carridge (the plastic part that holds the cartridge). have you had a chance to slip teh cartridge back out and try gently slipping it back in again?

here's another link to try for info for this model of printer (HP's support site), with specifics about your error message about half way down the page:

hope this helps!

Nov 04, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Always used hp tri-color print cartridge in in my hp psc 2355 all-in-one printer. Has stopped working. Says printer has wrong tri-color cartridge inserted

Check manual for appropriate cartridge class for tri color and use same numbers as in manual you may be using 22 cartridge for 28 for example for your printer this cartridges look the same in all aspects but some HP printers can only be used by only one of this types. Check printer manual for compatible ink cartridges. And if you have been refiling the old cartridge you need to get a new one to reset the computer cartridge memory count.

May 30, 2008 | HP Printers & Copiers

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Other compatable cartridges

Cartridge Description
Zone 1
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HP 94
small tri-color inkjet print cartridge
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large tri-color inkjet print cartridge
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Jan 15, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Incorrect Cartridge

use genuine hp ink /not generic

Dec 11, 2007 | HP PSC 2355 All-In-One InkJet Printer

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