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Make sure that the new filters you installed are undamaged and correctly seated in it's assembly. When resetting the unit, unit must be powered on then press and hold the appropriate filter indicator button for approximately 10 seconds until the light turns off. If nothings happens, unplugged the unit from the power for about a minute and then try to reset the unit. If all else fails, I would suggest to contact Honeywell for more assistance.
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which model XL series do you have? There is obviously something shorted or arcing on the plates of the cell. look at the plates and see if they are laying flat and the wires are all still attached across the front of the cell. A loose, sagging, broken or bad contact on the end plates will cause the bad cell lights. clean off the area where the cell makes contact inside the unit. The metal strips that run across the ends of the cell make contact with the plates inside the cell and get their power from them, dirty contacts in any part of these contacts will cause the problem. Even a bad contact from the end cap to the plates inside the cell will cause this. Try wiggling the cell around, kind of push on it on edge to get the plates to shift slightly and clean the points where the plates touch the outer strips on the sides. Check for arcing with the lights turned off,
Hi there! It sounds like the rear grille may not be on properly, this will prevent the air purifier from running. Try removing the rear grille and replacing it, making sure it is securely closed. Also, be sure the unit is sitting on a flat level surface as this too will prevent the unit from running. Hope this was helpful!
When the green LED starts to blink, means that there is a bulb failure in the RCI module. It typically glows greenish blue when it working. Check the connector to see if it is seated properly, and also check the power connector for problems. I had a problem with the power connect not making a good contact and it caused the power to be intermittent. I was able to clean the connector with a can of electrical contact cleaner from Radio Shack to fix this problem. If you can't get the bulb to light, you will need a new RCI module.
As for the purification plate, the one that shaped like a tongue depressor, it does not matter which way it go back in to the unit. You should be able to get parts from your dealer or you can call the company at 800 989 2299. Hope this helps.
What is happening is this: the main electrical component is overheating and forcing the machine to turn off. When it cools, the machine turns back on. Yes, that is actually what is causing the blinking.
There is no solution for this as the main electrical component (a high voltage capacitor in this case) has failed due to stress. In my case, the machine worked for 2 months before failing. The only real solution is to have the unit serviced. However, as there is no service centers, we are all out of luck.
I believe this could be a class action law suit against sharper image for selling units built with components it knew would fail after a short period of time. They had hundreds of reports with this same failure and they knew the cause. Pressing the "boost" button too much causes extreme stress on the capacitor and shortens its life drastically. This capacitor is what provides the power to the ionizing wires.
there is only one other thing that i can think of that might work ifyou haven't done that yet. right above the timer button there is a small pin hole. that is your reset button. you need like a safety pin or something really small to go in that hole. hold it for about 3 seconds. take the pin out and the system should reset back to normal. sometimes when you clean the filters that happens. not every time but sometimes. Now if that doesn't work. i would call the manufacturer again so see if they have any other solutions or if they can send you one more. I do apologize for the inconvenience. I will keep looking for you to see if there is anything else that i can suggest but try that first.
When the red light is blinking, press and hold both up and down arrows until the red light blinks RAPIDLY, release both for a second or two, and press and hold both again until it stops blinking. It cured my problem.