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Sucked up some water with my dyson dc35

My grandson got hold of my handheld dyson and sucked up some water.

Posted by Anonymous on

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Posted on Jan 02, 2017

  • 272 Answers

SOURCE: I have a dyson dc35, I plug the charger into it and the green light comes on on the plug then goes off. There is no power at all in the dyson ?

Possible bad battery pack. Take for repair.

Posted on Mar 09, 2015

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1 Answer

Dc35 modal sucked up water what damage can be done


Hi there, it's Jack at Dyson.

If you've accidentally picked up water with your DC35, please do not continue to use it. Dyson vacuums are not engineered for picking up water or liquid spills, and further use could cause additional damage to your machine.

At your earliest convenience, please get in touch with our experts directly so we can help you check your DC35 for any damage. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Oct 17, 2014 | Dyson DC-35 Digital Slim Cordless...

1 Answer

What to do if my vacuum sucked up water and now wont start?


Hope it will work after drying out, not much else you can do.

Aug 16, 2014 | Dyson DC35 Handheld Vacuum

1 Answer

Thermal protector


Hi Laurie, it's Jack at Dyson.

We'd advise against dismantling your DC35 any further than is shown in the user guide, as this could cause damage to the machine. DC35's V2 digital motor is manufactured in a clean-room environment and should not be removed from the main body.

If your DC35 doesn't seem to be working correctly we'd appreciate the opportunity to take some further details. You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to hearing from you.

Mar 18, 2014 | Dyson DC35 Handheld Vacuum

2 Answers

Dyson DC35 Handheld Vacuum


Hi Laurie, it's Jack at Dyson.

We'd advise against dismantling your DC35 any further than is shown in the user guide, as this could cause damage to the machine. DC35's V2 digital motor is manufactured in a clean-room environment - it should not be removed from the main body.

If your DC35 doesn't seem to be working correctly we'd appreciate the opportunity to take some further details. You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to hearing from you.

Mar 18, 2014 | Dyson DC35 Handheld Vacuum

2 Answers

Torx Screws


Hi Laurie, it's Jack at Dyson.

We'd advise against dismantling your DC35 any further than is shown in the user guide, as this could cause damage to the machine. DC35's V2 digital motor is manufactured in a clean room environment and should not be removed from the main body.

If your DC35 doesn't seem to be working correctly we'd appreciate the opportunity to take some further details. You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to hearing from you.

Mar 18, 2014 | Dyson DC35 Handheld Vacuum

1 Answer

Motor making a different sound


Hi Mary, it's Jack at Dyson.

If your DC35's motor is making a pulsating noise, this is likely to be caused by a blockage in the floor tool, wand or bin inlet. For help checking for and clearing any obstructions, please follow the steps shown in our online Support guide: http://www.dyson.co.uk/support/dc35/dc35-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-wand

It's also important to wash the filter at least once a month, using cold water without detergent. This is shown in the video below. If your machine's filter hasn't been washed recently, please try this. Make sure the filter is completely dry before replacing it - it can help to place it in an airing cupboard or by a radiator for at least 24 hours.

If you'd like some further advice after you've given this a try, please call experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a replacement part is needed, we can also confirm if your machine is within our 2-year guarantee period.

Feb 22, 2014 | Dyson DC35 Handheld Vacuum

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