Question about Tomtom One XL GPS Receiver

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When I turn on there is only a cross over the SD card.



When I switch on my TomTom One XL the screen shows the SD card being removed from the Tom Tom with a red cross across the SD card. The SD card is inside the Tom Tom and I have tried to take it out and place back in again - but no joy? I cannot get past this screen or use the GPS.
How do I fix this?

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  • 58 Answers

This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.

Posted on Jun 14, 2009

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1 Answer

My tom tom one when i swith on the screen shows the sd card being removed from tom tom with a red cross across sd card.the sd card is in side .i can not past this screen or use gps how do i fix thanks


It is likely that the SD card (data) is corrupted. I'm assuming that it had previously worked properly.
Have you tried running a (fix) disk utility against your (internal disk or SD card) storage for the GPS ?
For instance, connect the GPS to your PC (Windows), and select (highlight) the (internal) "disk" on the GPS device. Under File - Properties, go to the Tools (tab) and run the "Error-Checking" option.
This utility may fix your data error.
If not, consider doing a restore (from backup) of your GPS disk storage.

Mar 24, 2013 | Tomtom One XL GPS Receiver

1 Answer

My tomtom fell on the floor and i get aflashing red and white cross. How do i correct this and get my device working again?


Internal memory was damaged when dropped.. OR the SD card if it has one. Replace the sd card and copy data over from back up

Feb 23, 2013 | Tomtom ONE XL GB Car GPS Receiver

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GPS unit is stuck on the main screen, and wont turn off


This means it is not reading the SD card and that it needs to be re-formatted.

This is best done in a card reader and not the tomtom itself.
Right click on it and select format select FAT32 as the files system
??
Now connect the tomtom but don't let tomtom home run. exit TTH if need be.
??
You now ned to select your tom tom which will also show as a drive.
??
In windows explorer select tools then folder options. Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.
??
Then just copy ALL the files from the tom tom to your sd card
??
DO NOT USE CUT AND PASTE !
??
Once all the files are on switch off the tom tom and insert the sd card
??
It should now work
 

Dec 20, 2009 | Tomtom ONE XL GPS

2 Answers

Tomtom 1 v3 wont read new sd card help


Take special not of part 6

1. Remove the SD card
The card needs to be formatted properly first that's all,

2. formatting is better done in a card reader.

3. Right click on it and select format select FAT32 as the files system

4. Now connect the tomtom but don't let tomtom home run. exit TTH if need be.

5. You now ned to select your tom tom which will also show as a drive.

6. In windows explorer select tools then folder options. Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.

7. Then just copy ALL the files from the tom tom to your sd card

8. DO NOT USE CUT AND PASTE !

9. Once all the files are on switch off the tom tom and insert the sd card

It should now work

Sep 15, 2009 | Tomtom ONE XL GPS

1 Answer

My tomtom 1 xl is giving me a memory card symbol on the screen with a red cross over it !


do you have an sd card loaded?
if so and it hasnt been formatted for the tom tom then this can cause your issue, also if there has been an sd card in the device and then removed unexpectedly you will get the same issue.
hopefully this answers your query if so please rate my answer accordingly.

Thanks

Sep 14, 2009 | Tomtom One XL GPS Receiver

1 Answer

When turning on the no maps appears on screen


If you have an SD card installed then
Remove the SD card from the tomtom
The card may need to be formatted properly first or re-formatted.
Formatting is better done in a card reader.
There are differing views but this method has always worked for me.
Insert the card in the reader,. Using my computer or windows explorer right click on it and select format
select FAT32 as the files system
Now connect the tomtom to the pc but don't let tomtom home run.
Exit TomTom Home if need be.
You now need to select your tom tom which will also show as a drive and may even show its own special icon.
In windows explorer select tools then folder options.
Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.
then just copy ALL the files from the tom tom to your sd card.
DO NOT USE CUT AND PASTE !
Once all the files are on your new card switch off the tom tom and insert the sd card and re-boot the TomTom
It should now work.
If not try the hard re-set in which you would use a paperclip to reset the tomtom. there should be a tiny hole on the underside of the unti.
push the paperclip in there (not too hard) while the unit is switched on
This would cause a reset to factory defaults (you may have to set home location etc)
You may also have to switch off and re-boot again for it to take effect.

Aug 28, 2009 | Tomtom One XL GPS Receiver

1 Answer

I have a tomtom xl and when i turn it on the unit rejects the sim card and as a on screen symbul of a man with is hand out with a red x through it .


If you have an SD card installed then
Remove the SD card from the tomtom

The card may need to be formatted properly first or re-formatted.
Formatting is better done in a card reader.

There are differing views but this method has always worked for me.
Insert the card in the reader,.

Using my computer or windows explorer right click on it and select format

select FAT32 as the files system

Now connect the tomtom to the pc but don't let tomtom home run.
Exit TomTom Home if need be.

You now need to select your tom tom which will also show as a drive and may even show its own special icon.

In windows explorer select tools then folder options.
Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.

Then just copy ALL the files from the tom tom to your sd card.

DO NOT USE CUT AND PASTE !

Once all the files are on your new card switch off the tom tom and insert the sd card and re-boot the TomTom

It should now work.

If not try the hard re-set in which you would use a paperclip to reset the tomtom. there should be a tiny hole on the underside of the unti.
push the paperclip in there (not too hard) while the unit is switched on
This would cause a reset to factory defaults (you may have to set home location etc)

You may also have to switch off and re-boot again for it to take effect.

Aug 28, 2009 | Tomtom One XL GPS Receiver

1 Answer

I tried to put an SD card in my tomtom ONE XL and now it won't do anything...it is flashing what looks like a hard drive and there is a red X over the picture of a hand.


Remove the SD card

The card needs to be formatted properly first that's all,

formatting is better done in a card reader.

Right click on it and select format select FAT32 as the files system

Now connect the tomtom but don't let tomtom home run. exit TTH if need be.

You now ned to select your tom tom which will also show as a drive.

In windows explorer select tools then folder options. Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.

then just copy ALL the files from the tom tom to your sd card

DO NOT USE CUT AND PASTE !

Once all the files are on switch off the tom tom and insert the sd card

It should now work

Aug 26, 2009 | Tomtom One XL GPS Receiver

2 Answers

When I switch on my TomTom, SD card has a red cross?


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you update.

Jun 13, 2009 | Tomtom One XL GPS Receiver

1 Answer

Tom tom Western european map


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card
  • Connect the device to your computer.
  • Open the TomTom Home application.
  • Click on 'Update My Device'.
This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.

Feb 24, 2009 | Tomtom One XL GPS Receiver

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