Question about Acer Extensa 5420-5687 Notebook

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Acer Extensa 5420 crystal eye webcam not activated

I am unable to get this working... doesn't show on hdwr list but is on the laptop... am |I overlooking a switch or something?

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  • oddavies Jun 16, 2009

    I jsut got back from the dealer. They siply downloaded the req'd software and it worked. Unit was still under warranty.



    Thanks for your advice

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You have to install the driver for it ...if it isnt already installed...and if you do not see it into the hardware list is maybe cause its either not installed and or ...deactivated ...
you can find it ...by runnung add new hardware wizard from control pannel ...and choose the already attached but not yet installed...and you will find it ...the only issue if it is a buyilt in cam ...it might need t reactivate it ...and the easy way to do it is to restore the bios setings to the optimal defaults ..( F9 and save F10)...tjhis will encurage ..your computer to see all devices that are atached but not yet installed...
first install the driver and see after thyat if it sees it auto ..or you will have to run the add new hardware wizzard.. Good luck !

Posted on Jun 14, 2009

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