Question about IBM Infoprint 1352 Laser Printer

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Need reset fuser instructions on ibm infoprint 1352

What buttons on front of printer do you press at the same time while turning on printer after changing the fuser. have read press check mark button and right pointing arrow at same time, but there is no button with a check mark, only a green button, red button, silver button plus right and left arrow button.

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Refer to the service video at the following location:

http://www.fastprinters.com/TechSupport_repair_parts.asp#T640VIDEO

IIt shows you how to perform the maintenance and reset the maintenance count.

Posted on Mar 18, 2014

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Posted on Jan 02, 2017

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SOURCE: IBM INFOPRINT 1352

check for paper jam in duplexer - or it is not seated correctly. power cycle printer after reseating to re-init printer.

Posted on Feb 04, 2009

  • 300 Answers

SOURCE: Info Print 1352 one half faded other half normal print.

You require a replacement transfer roller, if you remove the toner cartridge and look in the printer, you will see a roller which sits underneath the toner cartridge, this is what you need to replace

Posted on Apr 20, 2009

don_farr
  • 1018 Answers

SOURCE: Hi, I have an IBM Infoprint 1352 and it keeps

Okay, I need some additional information from you and I have a couple of suggestions for you.

First, is your printer plugged directly into a wall receptacle? If not, plug the printer cord into one.

A couple of other things could be going on. The fuser that was used may not be the correct fuser. This can cause the fuser sensor to report an error based on the wrong heat lamp inside the fuser.

The system board (motherboard) may be reporting the error incorrectly/ In which case the motherboard should be replaced.

The fuser sensor may be defective.

If the repair was completed by an IBM Certified technician, then there is a warranty period associated with the repair. Call your local IBM Office and ask for a service manager and issue a complaint on the repair activity.

IBM may in turn refer you to a TSS manager or choose to handle the complaint on its own. When I was a field tech for IBM, the goal was first time final, so I imagine that they will be very concern that the tech has been there twice and yet the failure is the same.

Good luck Don

Posted on Jul 15, 2009

  • 32 Answers

SOURCE: Infoprint 1532 Faded txt on left half of page and normal on right

The problem is the transfer roller. If you remove the toner cartridge and look at the roller that is under it. It should be seated down. The gears should be on the left side. Try to remove it and replace it the correct way.

Posted on Jul 24, 2009

  • 32 Answers

SOURCE: How to enter maintenance menu on 1352

Turn off the printer. Hold Go and Return and restart the printer. hold until you see performing self tests. That is Diagnostics mode.

Posted on Jul 24, 2009

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1 Answer

I just installed a new photoconductor into my IBM InfoPrint 1622 and I need to reset the page counter and the instructions have been lost. I need instructions on how to reset the counter.


IBM infoprint 1622 - Photoconductor
When replacing a photoconductor on an IBM infoprint 1622 you must follow these following steps to reset the counter.
1. Open up the printer front cover and Install the photoconductor. 2. Close the cover. 3. Turn the printer off. Press and hold the 'Select' and 'Return' buttons, then turn on the printer. 'Config Menu' should appear on the display. 4. Press 'Menu' until 'Reset PC Cnt' appears. Press 'Select'. 5. Press 'Menu' until 'Exit Config Menu' appears. Press 'Select'. 6. Open the front cover. 7. Press and hold the red 'Cancel' button with the triangle on it for 3 seconds. All the lights should then cycle. 8. Close the front cover. The Photoconductor Maintenance counter is now reset.

Feb 21, 2011 | IBM Infoprint 1622 Laser Printer

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How reset photoconductor ibm infoprint ibm1512 thank you


The instructions for IBM Infoprint 1412/1512 printer's photoconductor is the same as the Lexmark E342.

The instructions are located here: http://support.lexmark.com/index?page=content&id=HO2564&locale=en&userlocale=EN_US

Recap of Instructions:

To Reset Photoconductor page count:
1. Turn off printer
2. Press and hold the Select and Return buttons at the same time on the panel and turn the printer on (continue holding down buttons until printer screen displays "Performing Self Test" or "CONFIG MENU").
3. If "Reset PC Cnt" does not appear on screen, press the left or right menu button until it appears.
4. Press "Select" and the message "Resettting PC Cnt Value" should briefly appear indicating the page count is reset.
5. Turn off printer when "CONFIG MENU" appears again.
6. Wait 5 or more seconds and turn back on. Done.
7. It is suggested to check and verify that the PC Count is reset by printing a menu setting page:
a. Press left or right menu buttons until you see "Utilities Menu" and press "Select".
b. Press left or right menu button until you see "Print Menus" and press "Select".
c. This should print out the information. Look for "Cartridge Info" and the word "Photoconductor". It should indicate "OK" or close to 100%.
d. If not showing "OK", print 10-20 pages and Print Menu again to check. If still not, reset PC again and check again.

Jan 13, 2011 | IBM Infoprint 1512 Laser Printer

1 Answer

Hi, I have an IBM Infoprint 1352 and it keeps having a 925 fuser error, the Fuser and LVPS (low voltage power supply) have both been replaced and the error comes back within a day or less. Any ideas?


Okay, I need some additional information from you and I have a couple of suggestions for you.

First, is your printer plugged directly into a wall receptacle? If not, plug the printer cord into one.

A couple of other things could be going on. The fuser that was used may not be the correct fuser. This can cause the fuser sensor to report an error based on the wrong heat lamp inside the fuser.

The system board (motherboard) may be reporting the error incorrectly/ In which case the motherboard should be replaced.

The fuser sensor may be defective.

If the repair was completed by an IBM Certified technician, then there is a warranty period associated with the repair. Call your local IBM Office and ask for a service manager and issue a complaint on the repair activity.

IBM may in turn refer you to a TSS manager or choose to handle the complaint on its own. When I was a field tech for IBM, the goal was first time final, so I imagine that they will be very concern that the tech has been there twice and yet the failure is the same.

Good luck Don

Jul 15, 2009 | IBM Infoprint 1352 Laser Printer

1 Answer

IBM infoprint 932 service printhead error


go on line and type in

ibm infoprint 1352 laser printer error 932

enter

or

ibm 1352 infoprine error message 932

rod

Feb 06, 2009 | IBM Infoprint 1352 Laser Printer

1 Answer

Info Print 1352 one half faded other half normal print.


You require a replacement transfer roller, if you remove the toner cartridge and look in the printer, you will see a roller which sits underneath the toner cartridge, this is what you need to replace

Jan 13, 2009 | IBM Infoprint 1352 Laser Printer

1 Answer

How to enter maintenance menu on 1352


Turn off the printer. Hold Go and Return and restart the printer. hold until you see performing self tests. That is Diagnostics mode.

Oct 07, 2008 | IBM Infoprint 1352 Laser Printer

1 Answer

IBM 1352 Infoprint


It means it's due for a service, normally the consumables ie fuser, pick up rollers, charge and transfer rollers are coming to the end of their life.

Aug 18, 2008 | IBM Infoprint 1352 Laser Printer

1 Answer

IBM Infoprint 1352 Laser missing an inch of test on the left hand side


could be, but first take out the cartridge then look inside the unit there is a black roller, kind of spongy or hard rubber, is the black part towards the right? grab it and give it a tug and see if you can SLIDE it to the left if so then it needs to be replaced, that is your problem.

 

It could also be the fuser, are the copies on the left coming out smudged or with a grainy shadow? then it's the fuser.

Oct 11, 2007 | IBM Infoprint 1352 Laser Printer

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