Question about IBM Infoprint 1352 Laser Printer
What buttons on front of printer do you press at the same time while turning on printer after changing the fuser. have read press check mark button and right pointing arrow at same time, but there is no button with a check mark, only a green button, red button, silver button plus right and left arrow button.
Refer to the service video at the following location:
IIt shows you how to perform the maintenance and reset the maintenance count.
Posted on Mar 18, 2014
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Posted on Jan 02, 2017
You require a replacement transfer roller, if you remove the toner cartridge and look in the printer, you will see a roller which sits underneath the toner cartridge, this is what you need to replace
Posted on Apr 20, 2009
Okay, I need some additional information from you and I have a couple of suggestions for you.
First, is your printer plugged directly into a wall receptacle? If not, plug the printer cord into one.
A couple of other things could be going on. The fuser that was used may not be the correct fuser. This can cause the fuser sensor to report an error based on the wrong heat lamp inside the fuser.
The system board (motherboard) may be reporting the error incorrectly/ In which case the motherboard should be replaced.
The fuser sensor may be defective.
If the repair was completed by an IBM Certified technician, then there is a warranty period associated with the repair. Call your local IBM Office and ask for a service manager and issue a complaint on the repair activity.
IBM may in turn refer you to a TSS manager or choose to handle the complaint on its own. When I was a field tech for IBM, the goal was first time final, so I imagine that they will be very concern that the tech has been there twice and yet the failure is the same.
Good luck Don
Posted on Jul 15, 2009
The problem is the transfer roller. If you remove the toner cartridge and look at the roller that is under it. It should be seated down. The gears should be on the left side. Try to remove it and replace it the correct way.
Posted on Jul 24, 2009
Turn off the printer. Hold Go and Return and restart the printer. hold until you see performing self tests. That is Diagnostics mode.
Posted on Jul 24, 2009
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could be, but first take out the cartridge then look inside the unit there is a black roller, kind of spongy or hard rubber, is the black part towards the right? grab it and give it a tug and see if you can SLIDE it to the left if so then it needs to be replaced, that is your problem.
It could also be the fuser, are the copies on the left coming out smudged or with a grainy shadow? then it's the fuser.
Oct 11, 2007 | IBM Infoprint 1352 Laser Printer
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