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Canon mx310 was "shutting down" and now won't turn on

My 18 month old son was pressing buttons on our copier, Canon MX310 and a message popped up "Shutting down..." Then the copier turned off and now won't turn on when I press the on/off switch.

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  • Contributor
  • 628 Answers

Have you tried to unplug the printer? Leave it unplugged for a minute or two and retry the power on operation. It may be possible that there is a more serious problem afoot. Are there any indications that power is applied, such as lights and/or any sounds like clicks or motors?

Posted on Mar 18, 2014

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 3 Answers

SOURCE: How do I fax using the Canon Mx310

The step-by-step instruction is in the On-Screen manual:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15603#DownloadDetailAct

Posted on Nov 29, 2008

ziraffa
  • 827 Answers

SOURCE: alarm = check printer 5100

Hi,
This error means that there is something obstructing the printing process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or even some paper caught underneath the rollers that you have to jiggle around to even see. Check very thoroughly..

Hope this helps

Chris (ziraffa)

Posted on Jan 05, 2009

  • 13433 Answers

SOURCE: Canon mx310

Hey,

drivers and software for your mx310 are available here
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=15603

Select Drivers & downloads Then select windows version and Download the files you require.


Let me know if you need anything else.
Thanks,
Ekse

Posted on Mar 05, 2009

  • 1 Answer

SOURCE: my canon MX310 won't turn on. have cecked all

my printer will not print anything from my mac.

Posted on Feb 01, 2010

jimmyverdade
  • 336 Answers

SOURCE: my canon mx310 will not

Hi.
Uninstall existing canon software first then restart your PC and disconnect USB cable of printer.
After booting install again canon printer software, in installation read instruction carefully.

To download canon mx310 all in one software driver click this link http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310?selectedName=DriversAndSoftware

jimmyverdade_43.jpg

Just select your operating system to get compatible driver for your printer.

Hope can help you.

Posted on Jun 15, 2011

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1 Answer

I have a separate fax line for my Canon MX310. It goes into fax mode but noting happens. I also cannot receive faxes.


The only reason to call the phone company is if you're not getting a dial tone on that line. Otherwise, have you shut down the printer and tried to reset it to factory defaults. To do that, follow the instructions below:
  • 1 Switch the Canon MX310 off using the "Power" button, then push the "Stop/Reset" button on the control panel. Hold the button down for about five seconds.
  • 2 Push the "Power" button while holding "Stop/Reset." Hold down both buttons for five seconds.
  • 3 Release "Stop/Reset" while holding down the "Power" button.
  • 4 Push "Stop/Reset" twice while continuing to hold the "Power" button. Release the "Power" button. The power light will turn green.
  • 5 Once the light is steady green, push "Stop/Reset." Wait about three seconds and push it again. Wait three more seconds and push it one final time, for a total of three times. The power light will turn orange.
  • 6 Push the "Power" button, then lift the MX310 cover open.
  • 7 Remove both ink cartridges and wait 10 seconds. Replace the cartridges and close the MX310 cover. Wait 30 seconds.
  • 8 Push the "Power" button. Wait a few seconds to allow the printer to fully power down, then switch the Canon MX310 back on using the "Power" button.
  • Good Luck Mark

Feb 20, 2015 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Printer does not print


Instructions
    • 1 Switch the Canon MX310 off using the "Power" button, then push the "Stop/Reset" button on the control panel. Hold the button down for about five seconds.
    • 2 Push the "Power" button while holding "Stop/Reset." Hold down both buttons for five seconds.
    • 3 Release "Stop/Reset" while holding down the "Power" button.
    • 4 Push "Stop/Reset" twice while continuing to hold the "Power" button. Release the "Power" button. The power light will turn green.
    • 5 Once the light is steady green, push "Stop/Reset." Wait about three seconds and push it again. Wait three more seconds and push it one final time, for a total of three times. The power light will turn orange.
    • 6 Push the "Power" button, then lift the MX310 cover open.
    • 7 Remove both ink cartridges and wait 10 seconds. Replace the cartridges and close the MX310 cover. Wait 30 seconds.
    • 8 Push the "Power" button. Wait a few seconds to allow the printer to fully power down, then switch the Canon MX310 back on using the "Power" button.

Jul 23, 2014 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon mx310 won't scan message reads "the


Please go to Control panel and choose add or remove programme.. kindly uninstall the program i.e. Your printer driver after all re-install the driver... thanks

Aug 22, 2011 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Canon MX310 not complete printing, last sheet may have jambed, took out whole. alarm on; printer display says: Check Print, press OK get 5100 message. On/off reset, open close, checked for paper jamb,...


Before your printer is on press the paper feeder tightly and than press power printer. Don't release your paper feeder until your printer is completing task...... thanks

Aug 11, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

When I try to send a fax I get a redo message and no pages are sent...i have sent many faxes to this number....a message appeared after one page was scanned that said to prress clear and srop...i could not...


Please reset the Printer by following these steps:

Switch the Canon MX310 off using the "Power" button, then push the "Stop/Reset" button on the control panel. Hold the button down for about five seconds.

Push the "Power" button while holding "Stop/Reset." Hold down both buttons for five seconds.

Release "Stop/Reset" while holding down the "Power" button.

Push "Stop/Reset" twice while continuing to hold the "Power" button. Release the "Power" button. The power light will turn green.

Once the light is steady green, push "Stop/Reset." Wait about three seconds and push it again. Wait three more seconds and push it one final time, for a total of three times. The power light will turn orange.

Push the "Power" button, then lift the MX310 cover open.

Remove both ink cartridges and wait 10 seconds. Replace the cartridges and close the MX310 cover. Wait 30 seconds.

Push the "Power" button. Wait a few seconds to allow the printer to fully power down, then switch the Canon MX310 back on using the "Power" button.

Feb 27, 2011 | Canon MX310 Office All-In-One Printer

1 Answer

I have Canon multifunction MX310 I was using


press the Stop/Reset button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.Canon do not like you to use refills and generic carts so the function for detecting the remaining ink level will be disabled

Jun 19, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

What does the message check ink u051 BLK Col mean?


Hold the resume/reset button down for a fair few seconds and this usually overrides the message - it will make a sort of loud click sound when achieved.

http://www.pcuser.com.au/pcuser/hs2.nsf/…

May 02, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Posted already but it seems to have vanished. I have a Canon Pixma MX310 which is displaying ... check printer 5B00 Can somebody help Thanks Dave


The response from Canon for your error code, 5B00, is as follows:
1. Press ON/OFF switch to reset the multifunction device 2. The MX310 may require repair You can access Canon's support site with specific solutions to any error message you get for that machine by clicking here.
I hope this information allows you to resolve this issue.
Good luck!

Apr 06, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How do you scan a photo?


- press "scan" button, then press "start" button (either black or color)
- a small window (MP Navigator EX - MX310 series) should appear on your computer screen
- you can then choose one of the option there
- place a document or photo you want to scan on the canon plate face down
- then back to your computer screen and click "scan"

i have iMac and the pop up window says (MP Navigator EX - MX310 series) when i press "start" button on Canon
now i'm not sure if it'll say (MP Navigator EX - MX310 series) on windows PC
hope this helps. good luck.

Feb 12, 2009 | Canon PIXMA MX310 All-In-One Printer

7 Answers

Scan problems with Canon MX310


i have found the way to scan items from a Canon MX310 (on windows)

1.On windows go to control panel
2. click hardware and sounds
3. then hit devices and printers
4. then click on the Canon Inkjet MX310 seriers
5. then you will see scanner management click on scan Photos or docs
6.then place the photo or doc under the scanner and hit scan!

That is all the steps you will need.
17 years old computer tech.

Aug 16, 2008 | Canon PIXMA MX310 All-In-One Printer

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