Question about Whirlpool Refrigerators
Both my ice maker and water dispenser are no longer working. I have changed the water filter to no avail. When the lever is pressed you can hear a relay but no water is dispensed. Water supply is fine. Any ideas?
Sometimes the water line entering the freezer will freeze up, if it is you can melt it with a hair dryer. If that is not it you will need to test the solenoid valve under the refrigerator for power, if so you can remove the water line on the outlet of the valve or the inlet of the water filter, when you push the water lever water should squirt out of the hose, if not the valve is problem bad.
Posted on Mar 24, 2014
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Posted on Jan 02, 2017
SOURCE: Water Dispenser
GodofHops: The motor that you hear on the refrigerator is the water pump that carries the water to your dispenser. If no water is coming from the dispenser. You have to check 3 things: 1. If there's any water. 2. Water filter clogged. 3. Water line for dispenser clogged with minerales carried on water flow. SithPitt
Posted on Jul 04, 2007
Check the following:
Is the freezer door closed completely?
Is the ice storage bin installed correctly?
Is there ice in the storage bin?
Has the ice frozen in the storage bin?
Is ice stuck in the delivery chute?
Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
Has the ice melted around the auger (metal spiral) in the
ice bucket? Dump the ice cubes and clean the ice storage
Is the ice dispenser stalling while dispensing “crushed”
ice? Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.
The ON/OFF switch is located on the top right side of the freezer
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position
Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.
Posted on May 15, 2008
check the water valve on the back of the ref. it sends water to the ice maker and water in the door one can work and the other one not
Posted on Apr 30, 2008
The refrigerator has a dual water valve. The water dispenser side of the valve may be defective, but, my experience has shown the problem to be in the water reservoir, located in the bottom of the fresh food section, which, might be frozen or the water line through the freezer door is frozen. Scenario #1: Remove the kick panel, disconnect the water line from the fitting. Have someone depress the water actuator, while, holding a cup to collect any water which may come through the line. If water comes through the tube. The problem is a frozen water line in the door. My best advice for this problem is to remove any frozen goods from the door. Take a piece of cardboard and seal the freezer section of the refrigerator with any kind of tape. Make sure you tape the door switch in the closed position, so, the refrigerator will continue it's normal operation. The frozen goods will remain frozen and the fresh food section will be okay. Leave the freezer door open. You might want to put a towel under the door. The water line will thaw. It might take 15 minutes. It might take 3 hours. Periodically check the water dispenser operation. When the water flows remove the cardboard. Scenario # 2:if, after disconnecting the water line and depressing the water actuator there is not water. The reservoir is frozen. Use a hair dryer to that the reservoir. You will have to remove at least a couple of crisper drawers to perform this action. The cause of a reservoir freeze is too little stuff in the drawers or too low a temp in the crisper drawer area.
Posted on Jun 18, 2009
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