Question about Magellan RoadMate 5220-LM GPS Vehicle Navigation System

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My magellan Roadmate 5220-LM powers on but will not go past the first screen. I have tried to use the reset button but it still will not work

My Magellan started turning off unexpectedly while in route. After a while after I plugged back in the screen would not go past the first screen with Magellan logo and the clock. I have downloaded the newest software and screen worked fine while doing that. But again tried to hook up in the car and it would not go past the first screen. Also the slot where the charger plugs in at seems to be loose and moves around a lot. Charging light does not stay on consistently when plugged in to computer or car charger.

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  • 333 Answers

Hello Liz, You may have two problems. If your unit is several years old, the battery may need to be replaced. First charge the battery overnight. To get the screen unfrozen , you need to remove the screws on the back, open the case, and unplug the white battery connection . Reconnect the battery connection after a few seconds. If this works, it is usually a temporary fix . Either your battery does not hold a charge or your charger connection is poor at best and can not deliver a full charge to the battery. It could be both.

Posted on Mar 18, 2014

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Posted on Jan 02, 2017

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SOURCE: My Magellan RoadMate 1340 will power up to logo and "moving clock

Have you tried updating the software on your device.
Go to Magellan.com and download the Magellan Content Manger:
http://www.magellangps.com/products/map.asp?tab=0&PRODID=2216
Once you've installed Content Manger onto your PC, connect your device to your PC using the USB cord. The Content Manager will allow you to update your 1340 with the latest software and updates which 'should' fix the problem that you're having with your unit.

Posted on May 16, 2010

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I recommend you to reset your RoadMate .

To reset your RoadMate please follow these steps :

1: Locate the button marked "Reset" on the left, right or bottom of the unit.

2: Using a thin object, such as a paper clip, depress the button for two to three seconds. The unit should reset.

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