Question about Dyson DC07 Bagless Upright Cyclonic Vacuum
Hi Laura, it's Jack at Dyson.
I'm sorry to hear you've had difficulty with your Dyson vacuum's brush bar. If the machine has made a burning smell, please do not continue to use your vacuum.
We'd like to take some further details, and will be able to confirm if a repair or replacement part is covered under our 5-year warranty.
You can reach our experts directly by calling on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
We'll look forward to hearing from you.
Posted on Mar 18, 2014
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Posted on Jan 02, 2017
Hi there SmartAlec from NelsonVacuums.com.au here. The rattle is the clutch engaging. It can happen for a couple of reasons. The best case for you is if there is something caught in the brush roller that you can simply remove. The next best is that the end caps of the brush are full of junk that you will be able to remove. Its not easy getting the brush out to clean there but it can be done.
If the brush spins in your hand easily when the brush is removed then it is the clutch itself. THe main roller often melts which is caused when the tension on the belt gets to high thus creating too much heat. THis can be resolved only with a new clutch.
Hope this helps, if you have more questions dont hesitate to reply or if you need parts just visit NelsonVacuums.com.au.
Happy Vacuuming :)
Posted on Apr 12, 2010
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