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Go to the location on the radio "Set Location", you will see "Multiple" click on Select, use the up or down arrow to find the wrong location and click on the right arrow, you will see the numbers, reset them all to O, click on "Select". Go back to the wrong location and you will see now "User Defined" click on the right arrow again and you will see "000000" and then click on the down arrow and you will see "-- -- -- -- -- --" then click on "Select". You are done. It will show Empty on that location. Click on "Menu" 2 time ad will say Saving.