Remote doesn't control receiver it doesn't seem to recognize it
Ok to first check the obvious things. you are using the standard remote that came with the unit i can assume, and you've tried a different fresh set of batteries, and there is nothing blocking the receivers remote sensor or the remotes output sensor. If you have a smart phone there is an app for Denon AVR's that allow you to use your phone to control the unit assuming you also have a home network that the AVR is connected to.
If everything else works with the app you may just have a faulty remote, hard to test without trying it on another persons same model AVR
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