Question about Whirlpool Duet GHW9150P Front Load Washer

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Clothes get caught between tub and door

Clothes are getting caught between tub and door. This tears the clothes to pieces. Sears has been out twice, no luck fixing the problem.

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Just wondering is there a small long panel at the front of this machine at the bottom if so should be a screw at each end ,take panel of im not sure but one of the sprung legs may have come off make sure machine is empty and look for the legs one iver side one might be lying down look at the other one and push leg back into its slot and slightly turn it,some of these machines flick the leg off if its been over loaded at some stage you might see if you look at the drum the front edge is dipping down,i know the one at woke the legs of the drum have come of 3 times over a number of years but they just slot back and its always fine after,hope this helps someone,ROY

Posted on Mar 18, 2014

  • Becky Hanson Mar 18, 2014

    We have not had this problem so I really don't have an answer. The problem we have is that little items like kids socks go under the rubber ring and do not get rinsed properly.

  • sampson_2461 Mar 18, 2014

    yes i know what your problem is ,but if the one leg is off then the drum will have a bigger gap between the door seal and the drum so items could get dragged between the 2


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Posted on Sep 08, 2008

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SOURCE: There is a piece of clothing stuck inside the tub,

you have to find one of two ways to remove the upper part of the machine.First, unplug the machine from the power source on the wall.By the upper part , I mean the lid of the drum. The first way is to check the back of the machine for a plate cover that is taller than the lid and cover of machine. If that plate is present then that plate has to be removed. If not , then go to the front of the machine and with a large flat head screw driver insert from the front on each corner and pry the lid up . you will see various styles of clips that hold the drum lid down and you will use the screw drivvito relase the lid . From there you should be able to remove the debris. To re-assemble simply drop the lid and re-secure the drum lid by pushing down on the front.

Posted on Apr 03, 2010

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SOURCE: My whirlpool duet washer keeps

The problem is likely a result of overloading the machine. When the drum is too crowded, chances are, clothes are likely to gather at the front, get caught between the seal and the drum, and at high-speed spin, even a contact between the clothes and the seal can inflict damage. Other manufacturers like GE upgraded their door seals and provide it with a deflector that constantly deflects the clothes back into the drum.

The only thing you can do now to prevent the clothes from being caught and torn down is by making sure the machine is not overloaded. Also make sure the machine is level because when it is a bit sloping down to the front, the probability the clothes gather to the front and get caught is high. Replace the door seal if necessary.

Indicate the machine's exact model number if you require a more specific advice. You don't have to accept or reject this post in order to add comment or information. But accepting the solution should you find it helpful and/or informative will not stop you from posting comments or additional information. You can still communicate with the expert should you need further advice.

Posted on Jul 11, 2011

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The door bellow on front loaders do wear out and require replacement. However, overloading the washer can contribute to premature wear or rips and tears due to items getting caught in the seal. If the bellow is ripped, it will require replacing or the washer will leak. The following link explains step-by-step how to install a door bellow on a Kenmore Elite front loader:

Read through the link provided and let me know if you have any questions.

NOTE: There is another method you may try as well. Although I do not prefer this next method because these washing machines are very heavy, an alternative way of replacing the door bellow is to remove the lower toe panel and tilt the washer back at a 45 degree angle instead of removing the washer front panel. If you use this method, make sure it rests against the wall and will not tip forward. This allows the wash tub to drop down and away from the front panel and gives you access to the the rear bellow clamp through the bottom. This can save you some time.

If you would like some helpful exploded view diagrams of your washer that you can reference, you can use any of these web sites:

Just use your model number to begin your search criteria.

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