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Tried to run a full system backup with FreeAgent Go. Backup failed and it looks like some files and programs were deleted from my computer in the process.

Tried to run full system back up on Dell Inspiron 1520 (finally upgrading to a new laptop). Per the log Copied 1637 files, 2268970030 bytes. Total files protected: 113130. Unable to backup 28 file(s) Backup completed Monday, March 17, 2014 2:15:02 PM However, it came up as failed. I tried to disconnect it at which point it put up a screen which was scrolling stating it was deleting files. HELP! I need those files back. What happened?

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Unless you asked the backup program to delete files it won't. The program may have deleted some files it created for its own use.
What error code did it give for failing the back up. How do you know you need the deleted files?

Posted on Apr 02, 2014

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hello frustrated one,

the back up feature is application dependent, not hardware dependent, misfortunately. Gotta love sales guys.

my understanding is that these will back up data files, not application files.

backup speed is dependent on how it's connected. in ascending order.

USB 2.0
Firewire
Ethernet

simple situation..just need to know what your connecting with.

Also, you may want to consider an online backup utility, as well. I use one from here

Posted on May 08, 2008

Marioland
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SOURCE: Corrupt File System

Well i guess that either your file system is corrupt or your disk is formatted into a filesystem that it's not supported by the backup programs. I don't really know what filesystem is your disk formatted into but usually the FAT32 and FAT16 are the most failsafe file systems for Windows.
So copy/paste the data you don't want to loose and then go to
My computer -> right click on the drive icon -> format and then choose fat 32. Then try backing up your laptop again.

Posted on May 29, 2008

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SOURCE: WD passport 320GB Can I use it as storage, not backup?

You can use it as storage if you would like. You can also delete files once they are put on the passport. When it is connected to the computer open my computer and it will be listed there. You can use it as storage by copying files into this way rather than syncing it. Syncing it could cause you to lose files.

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SOURCE: I can't delete files from my Maxtor 3200 external hard drive

The other comments are not the easiest way to free up space on the drive. The reason you aren't seeing a change in free space is because of a drive error (probably unplugged without unmounting). So First open up disk utilities and fix the hard drive (should only take 1-2 min). After the drive is fixed select erase free space (zero out data is fine for now). This usually takes about 20 min for me with a 120 gig hard drive. This allows you to have the free space without having to move all of those files around (which for me would be a problem because I have 100 gigs used on my drive, which would take forever).

Posted on Dec 20, 2009

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