Question about Computers & Internet
Hi, I have been using my laptop this weekend with no problems but now when the log on screen appears and I input my usual password, it is coming up with an error message saying The User Profile Service service failed the logon. User profile cannot be loaded. Can someone please help me and tell me what this means please? Do i need to reformat the laptop or is there a way I can work round this? Thanks Rachel
Rachel its called a corrupted user profile and can be easily fixed. Although these instructions are for Windows 7 they will work with any version of Windows.
Online virus removalWindows8Blog
Posted on Mar 17, 2014
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
this may be a corrupted file for taht particular user thats causing the problem why cant you try opening the other user profiles or if you cant access that too then try turning on your pc and when the list of user profiles appear press ctrl+alt+delete key in and order but you should keep allthree keys down like how you would keep the shift button down while typing an upper case....now when you press all three down a small dialogue box will appear requesting username and password in the username box type administrator and click login no password required after it logs in create a new profile from the control panel but don't use this user profile again because if this gets corrupted then you would have to format your computer.....formating it will delete all the data stored on your pc.....
Posted on May 16, 2009
SOURCE: Cant log in to Toshiba A300-1J1
What I would suggest is logging on in safe mode and trying to restore it to an earlier date using system restore. likely the profile is corrupted. By doing a restore back about 4 to 7 days , or before this started happening, will likely fix your issue. If not you will have to purchase the restore cd from toshiba or restoring it from a recovery partition if it has one.
Posted on Jul 04, 2009
It seems like the user profile is not working.
You can try to start computer with safe mode with command prompt (by pressing F8 while starting the computer) and then activate administrator profile (by typing : net user administrator /active:yes) in command prompt and after that you can create a new user profile.
Let me know if it will not work.
Posted on Oct 20, 2013
Testimonial: "Hi, no it wont work, pressing F8 does nothing. For a couple of seconds I had a chance to press F2 and now get a screen asking me for administrator password, which I enter correctly then it just goes straight to asking me for the user profile password, which again is correct and it then goes back to the original problem as in my first post."
Tips for a great answer:
Jan 25, 2014 | Packard Bell PEW91 keyboard - PEW91 laptop...
Jan 31, 2013 | Packard Bell Bios Chip: Dot S
Sep 04, 2012 | HEWLETT-PACKARD Computers & Internet
Jul 02, 2011 | Computers & Internet
Dec 30, 2010 | Packard Bell Computers & Internet
Nov 15, 2009 | Packard Bell Easy One Silver 2120 Notebook
71 people viewed this question
Usually answered in minutes!