Question about HP Photosmart Premium C310a

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Blank Pages Replaced all 5 cartridges with new HP 564 cartridges from Staples. Levels now show OK but no black print, Printer sat for a while unused. Could print head be clogged? How to clean?

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  • Expert
  • 150 Answers

Hi, you printer head is blockked so you can clean the print head to via pc start-settings -printers &faxes-printer model prifference -maintanance -headcleaning try .

Posted on May 06, 2014

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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checkitright
  • 1362 Answers

SOURCE: machine does not print

check ink cartridge head is it dry ? put on a peice of tissue does it stain it? if no then head is dried out. replace.

clean contacts w/alcohol
run print test a few times.

Posted on Jul 15, 2008

  • 1 Answer

SOURCE: hp 1040 ran out of paper/after restocking now prints blank pages

Even though the toner was shown at 1/2, I had the fax machine operator install a new cartridge. Problem solved!

Posted on Aug 25, 2009

firecontrol7
  • 6161 Answers

SOURCE: machine cannot read new ink cartridge, is frozen

Is the ink cart a third party? if so replace with orgnial manufacture cart

Posted on Apr 25, 2010

FixinFax
  • 3085 Answers

SOURCE: I replaced the ink cartridge this morning on our

Either the pull tape is still on the cart or it is dried up inside

Posted on May 22, 2010

  • 1833 Answers

SOURCE: HP 1250 Fax gave cartridge

Hi,

According to you your Fax gave error.

You should check first you've installed the cartridge properly.

check the print head is clear.

May you need to change another colour cartridge also, because the colour cartridge may get dry or blank. All the cartridge should'nt be blank or dry.

Use your fax in proper way.

Check the fax settings from fax properties.

Reboot the printer.

Posted on Jan 05, 2011

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1 Answer

Black ink will not show up on paper


It seems print head clogged,this issue not related with cartridge, perform clean print heads 3-4 times & chk, if no result replace the print head (CN642A).. I won't suggest for manual cleaning for this print head unit.. Thanks for listening me..

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Using HP Director, you should be able to check estimated ink levels by selecting Settings -> Print Settings -> Printer Toolbox and then clicking on the Estimated Ink Levels tab.

If the ink levels appear to be sufficient, on the printer control panel press Setup, 1, 4. This will generate a self-test report. If there is streaking of any of the 4 bars at the bottom of the page, the affected cartridge may need to be cleaned. If any of the bars are missing, the cartridge needs to be replaced.

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New Ink cartridges registering as empty ...


Is it an HP printer? We had the same problem at work with print cartridges purchased at Staples. They have a major quality control problem. Your new print cartridge may be empty or dried out (died on the shelf). It's my problem at work, as I have over 80 HP deskjets, and Purchasing still insists on buying the Staples cartridges rather than the HP.

Sometimes if you shake a print cartridge really hard it may correct the problem. However, I would buy or borrow a black HP print cartridge and try it out in your printer. Works almost every time on the job. Good luck.


Apr 17, 2008 | Computers & Internet

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