We had a power surge . There is no sound from the speakers tho the music centre is working.The problem seems to be in the acoustimass module. i think the fuse has blown in the module. please give instructions as to how to open the module an locate the fuse.
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I have the same problem since the Earthquake in Christchurch NZ.. Called Bose support centre and it seems the hard drive has failed and will need replacing, so all stored music etc lost. Cost to fix is roughly the same as getting a new media centre (DVD/CD) component. We are getting a new one through our insurance, apparently Bose Lifestyle's do not like being shaken around a lot or dropped.
Normally accompanied by a screetching sort of sound when you try to access stored music or turn the unit off.
When i play the radio on my bose lifestyle , my radio sounds good. but when i send music with from my apple computer to . airport, and then to my bose lifestyle, the sound just come out from on 1 speaker. not the toher ones, but when i play radio all 5 works....
Not sure if this is the same problem, but I lost audio from the Stored, TV, Radio and my external speakers, but still had audio for the CD/DVD. I contacted Bose (Australia) support and they talked me through a solution that worked for me.
Remove the power cord from the Media centre, then while holding down the 'All Off' and 'Vol down' buttons on the Media Centre, reconnect the power (and continue to hold the buttons down). After 10 secs, release the buttons and turn the Media centre on. Everything worked fine for me after doing this.
Full marks to Bose for the phone support. I hope this helps someone else.
Call Bose tech support. They fix or replace these under warranty. I have a lifestyle 12, original model, after two repairs in. Ore than 10 years, I was allowed to upgrade to top of the line for the price difference.
I cannot exactly solve this issue but I can make a comment based on investigation. Lots of people have this issue but there are very few comments to help solve the issue unfortunately.
I have the same issue and have been able eliminate various things because I have a second complete Bose Lifestyle 5 system.
It is clear the issue does not lie in the Sub and is related to the Music centre unit. I can use a second identical music centre to power my sub just fine and my broken Music centre cannot drive my second sub.
Now the issue is knowing where to track down R428 in the music centre which is the suggested fix to this issue. I have opened my unit and there are resistors various Resistors in the 400 range but no R428.
If anyone can help with the location of R428 in the Music Centre I would be very grateful.
if the speaker system is not playing from any source eg radio,cd , hard drive etc.... check base module has power and system cable inserted correctly. also check the connection is firm at rear of media centre. once all has been checked turn power to both base module and media centre off for 1 minute . if this doesn't work post and we have more things to try