Question about Motorola CRD5500-1000XR Handheld Device Cradle - CRD5500-1000XR

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Having trouble transmitting time

I am connected to my laptop and the device put the device reads "RDA server not accessible error: the remote name could not be resoved" after trying to transmit. This is the first time that I have used this computer with this device.

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Sara

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Mark
Motorola Support

Posted on May 07, 2015

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6ya6ya
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Posted on Jan 02, 2017

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I cannot connect. I keep getting a message "authentication Failed"


Do you connect your PC to router in an administrator role using web browser? Or do you connect some device to Wi-Fi network?

  1. Administrator role: You need to have correct login name and password for admin access. Search in manual or ask Google for default login name and password of your router type. If non-default password is set in the router then you must reset router setting and erase its settings to default (factory) status. You will lose all router configuration but default password is back.
  2. Wi-Fi client role: There are more possibilities why authentication fails in wireless communication. Mentioned error message describes what kind of problem occurred.
    (a) A password you put to client device does not match the wireless network password which is set in router. Your computer, tablet or smartphone WI-Fi interface must have exactly same password as WI-Fi network which is transmitted from router. Check and compare passwords on both sides, in client device and in router.
    (b) Client Wi-Fi interface security (encryption) mode differs from Wi-Fi network encryption used in router. But the same mode must be set on both sides (client and router) for successful connection.
Encryption modes are
  • WPA2 Enterpise
  • WPA2 PSK ("home")
  • WPA Enterprise
  • WPA PSK
  • WEP
  • No encryption (open)
Higher position - better security. Enterprise Wi-Fi modes require security devices like authentication servers, certification authorities etc. They are not used in home networks usually.

Jan 21, 2016 | Computers & Internet

Tip

Services You Can Disable


There are quite a few services you can disable from starting automatically.
This would be to speed up your boot time and free resources.
They are only suggestions so I suggestion you read the description of each one when you run Services
and that you turn them off one at a time.

Some possibilities are:
  • Alerter - Sends alert messages to specified users that are connected to the server computer.
  • Application Management - Allows software to tap directly into the Add/Remove Programs feature via the Windows Installer technology.
  • Background Intelligent Transfer Service - The Background Intelligent Transfer service is used by programs (such as Windows AutoUpdate) to download files by using spare bandwidth.
  • Clipbook - ClipBook permits you to cut and paste text and graphics over the network.
  • Error Reporting Service - Allows applications to send error reports to Microsoft in the event of an application fault.
  • Fast User Switching - Windows XP allows users to switch quickly between accounts, without requiring them to log off.
  • Help and Support - Allows the XP Built-in Help and Support Center to run.
  • IMAPI CD-Burning COM Service - You don't need this if you have other software to create CDs.
  • Indexing Service - Indexes contents and properties of files on local and remote computers; provides rapid access to files through flexible querying language.
  • IP SEC - Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver. If you are not on a domain, you likely don't need this running.
  • Messenger - Transmits net send and Alerter service messages between clients and servers. This is how a lot of pop-up windows start appearing on your desktop.
  • Net Logon - Supports pass-through authentication of account logon events for computers in a domain. If you are not on a domain, you don't need this running
  • Network DDE - Provides network transport and security for Dynamic Data Exchange (DDE) for programs running on the same computer or on different computers.
  • NT LM Security Support Provider - Provides security to remote procedure call (RPC) programs that use transports other than named pipes.
  • Performance Logs and Alerts - Collects performance data from local or remote computers based on preconfigured schedule parameters, then writes the data to a log or triggers an alert. If you don't need to monitor your performance logs, then you don't need this service.
  • Portable Media Serial Number - Retrieves the serial number of any portable music player connected to your computer
  • QOS RSVP - Provides network signaling and local traffic control setup functionality for QoS-aware programs and control applets.
  • Remote Desktop Help Session Manager - Manages and controls Remote Assistance. If you are not using Remote Desktop you don't need this service.
  • Remote Registry - Enables remote users to modify registry settings on this computer.
  • Routing & Remote Access - Offers routing services to businesses in local area and wide area network environments. Allows dial-in access.
  • Secondary Login - Enables starting processes under alternate credentials. This is what allows you to run an application as another user.
  • Smart Card - Manages access to smart cards read by this computer.
  • Smart Card Helper - Enables support for legacy non-plug and play smart-card readers used by this computer.
  • SSDP Discovery Service - Enables discovery of UPnP devices on your home network.
  • TCP/IP NetBIOS Helper - Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution. This should not be needed in today's network environment.
  • Telnet - Enables a remote user to log on to this computer and run programs, and supports various TCP/IP Telnet clients.
  • Uninterruptible Power Supply Service - Manages an uninterruptible power supply (UPS) connected to the computer.
  • Universal Plug and Play Device Host - Provides support to host Universal Plug and Play devices
  • Upload Manager - Manages synchronous and asynchronous file transfers between clients and servers on the network.
  • Volume Shadow Copy Service - Manages and implements Volume Shadow Copies used for backup and other purposes.
  • Web Client - Enables Windows-based programs to create, access, and modify non-local files across the Internet.
  • Wireless Zero Configuration - Provides automatic configuration for the 802.11 adapters
  • WMI Performance Adapter - Provides performance library information from WMI HiPerf providers.

on Sep 20, 2010 | Computers & Internet

3 Answers

HOW DO I ACCESS MY HOME EMAILS FROM MY OFFICE ?


If it is allowed, you setup an email account on a company computer, you just setup a mail account like on the home computer. Then you can login from your job. Be aware STMP servers only deliver mail once. So if you fetch the mail on your company, you can't read it at home.
Gmail and Yahoo accounts, can be setup in any browser. They keep the mail on the server and you can read the mail from every computer, where you open the account.

Jan 16, 2015 | Computers & Internet

2 Answers

How to ping server name


find command screen on windows computer. XP it is under accessories. On windows 8 you have to use the search facility to find CMD.
On black command screen enter command
PING "server name" where "server name" is the server you want to find such as Microsoft.com.

Jul 02, 2014 | Intellinet Active Networking 802.11b/g...

2 Answers

Kyocera 5050 error code 2202


This is an error is indicating a connection error when using the send feature.

Below I have provided some information or for more information download the users guide from the manufatcures website using this link. http://usa.kyoceramita.com/americas/jsp/Kyocera/resource_details.jsp?pid=16088&rid=16313

2101, 2102, 2103, 2201, 2202, 2203, 3101:

The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is

not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name

correctly.


2204: The E-mail size exceeds the acceptable send data capacity. Decrease the size or resolution of the scanned data to be transmitted and resend the E-mail. 5101, 5102, 5103, 5104, 7102, 720f:

Turn the main power switch off and back on. If this error occurs several times, make a note of the displayed error code and contact your service representative.(Refer to the corrective action for the error message " An error has occurred.")


9181: The scanned original exceeds the acceptable number of pages of 999. Send the ecess pages separately.


Hope this is helpful,

Shawn

Mar 11, 2011 | Kyocera Mita KM-5035 Printer

1 Answer

I am unable to use the bluetooth app in my laptop..the moment i open, it shows error 797 a connection to the remote access server was not made because the modem was not found.......please help me..........


This is for GPRS connection
You must have from your network provider: the internet access point name, your user name and password.
Download and unzip the attached file in a folder on your desktop

1- Disconnect the device from your desktop
2- On the Activesync icon on your desktop, open "Connection Settings". Uncheck "Allow USB Connection".
3- On your device: Go to "Beam" (in Settings/Connections), and uncheck "Receive all Incoming beams".
4- Then in Programs, click on "Wireless Modem". With the Connection type on USB, click on "Start".
5- Now, connect your device to the desktop. The "Found New Hardware Wizard" starts on your desktop. Click "Install from a specific location", then "Don't search. I will choose...", then click on "Modems", and "Have Disk..." and go to the folder where you unzipped the attached file.
The HTC USB Modem will be shown in the compatible hardware: click to install. Continue if you receive the alert of the software not passing the Windows XP compatibility test (Continue anyway). Finish.
6- Now, in Control Panel of your desktop, open "Phone and Modem Options". Select the "HTC USB Modem" and click on "Properties". In the "Advanced" tab type for "Extra initialization commands":
AT+CGDCONT=1,"IP","xxx","",0,0
where xxx is your internet access point.
Click OK to finish.
7- On your device (always open in the Wireless Modem program), click on Tools/Options. Check the Preset GPRS connections and write in the APN, your network provider internet access point.
8- Finally, on your desktop, go to "Network Connections" and click "Create a new connection". Choose "Connect to the internet", then "Set up my connection manually". Click "Connect using a dial-up modem", then give a name to your ISP. In phone number type *99#. Get username and password from your network provider.

Better keep a shortcut of this connection on your desktop for quick access.

Each time you want to use your device as a modem:
Disconnect your device
Disable Activesync from your desktop by unchecking the "Allow USB connection"
Open Wireless Modem on your device and push on Start (with the Connection Type on USB)
Connect your device, then dial from your desktop using the shortcut you created

PS: Remember to enable Activesync once you've finished.

Nov 16, 2010 | Computers & Internet

1 Answer

My linksys router wrt54gv8 not connected to work for my laptop wireless but have connection to my desktop


If I understand you correctly. You cannot connect wirelessly at work with you laptop but you can connect with your desktop.
1. The laptop has to be allowed on the network by either MAC address ( Media Access Control) number or an IP (Internet protocol) address.
2. This is done by the administrator of the router. To allow the device to be seen by the router and and assign an IP address to that device to gain access to the server and be able to connect to the Internet.
3. At work you will have an IT administrator that will give a password/ user name to allow you to obtain access to the company server.
I hope this helps. Have a great day.

Aug 27, 2010 | Linksys Wireless-G WRT54G Router

1 Answer

Wireless-G WAP54GX 802.11b/g Wireless Access Point: i have a router that works with my laptop while it...


Hi,

The issue you are facing is very common in nature. The issue can occure due to many reasons. Since the wireless access is related to frequency which again is sensitive to other devices which work on the similar technology like Microwave Owen, cordless phones etc.. All wireless devices which transmit signals have an option to change the frequency in which the signals are transmitted - hence all you need to do is access the setup page on your device (through a wired connection ofcourse ) and change to a different channel (generally the range is between 1 - 11) under the wireless section. Make a note of the name/ SSID you have provided to the device. Save the changes. Now unplug the cable between the computer and the device. On your computer search for the network and once found select and get connected. Now since its the first time. It might take some time for you to identify the right channel but since this task of finding the best channel is done only once. I guess its worth the effort

May 03, 2010 | Linksys Computers & Internet

1 Answer

Remote access for 3com firewall network


dial in using the vpn to the windows 2003 server network and call the remote desktopof the server using the netbios name or using the local ip address

Aug 17, 2009 | 3Com OfficeConnect VPN Firewall - Firewall...

2 Answers

SIte to site vpn/remote desktop


Open up the vpn client any any of the working machine, and then

click on

file>>save Prfoile>>give a name

Take a copy of that and paste it in your machine.

On your machine install the vpn client (Straight Forward Installation). Then

Click on Import Profile , Identify the location where you have pasted the profile (Which is copied from other machine).

You are done with that.


Mar 13, 2009 | Cisco PIX 501 Firewall

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