Question about Dyson Flowcheck CRO1 Front Load Washer

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Dyson cr01 fault F4

We have just had to take our machine apart to get to the fuse that had blown on the circuit board. Fuse was replaced & all looking good to go, then it has come up with a new fault saying "close inner door & press start". I'm getting very frustrated with this machine now.

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Hi Sue, it's Jack at Dyson.

An F4 fault code means 'inner door opening'. Unfortunately since 31st December 2012, we have been unable to support CR01 and CR02 washing machines with spare parts or servicing. In October 2012 proactively wrote to all CR01 and CR02 owners that we'd interacted with within the last 3 years to make them aware of this.

If you would like to discuss your concerns further with one of our experts, you can reach us on 0800 298 0298. Calls are free from UK landlines, and we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends.

Posted on Mar 18, 2014

  • George Kearse
    George Kearse Apr 29, 2014

    What you are saying isn't true. I've not received any communication from Dyson about this and I last serviced my washing machine the 25th of September 2012!!!

  • AskDyson
    AskDyson Apr 29, 2014

    Hi George, please be assured we did write to owners to advise them that support for Dyson washing machines would be discontinued. I can only apologise if you did not receive this communication. If you'd like to discuss your concerns further, please give our freephone Helpline a call on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.


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I'm in France, my dyson wach, :
Wat is mean :
thank you

Posted on Nov 24, 2014


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