Question about Dyson Ball DC24 Bagless Upright Vacuum
Is there a way to remove the hoses from my DC24 (upright) and clean them? they have an unpleasant odor to them and I'd like to rinse them.
Hi Stacy, it's Jack at Dyson.
We wouldn't recommend attempting to wash or submerge any of the hoses on your DC24. Any residual moisture could cause damage not covered under your machine's guarantee, potentially resulting in a chargeable repair.
It's normal for the hose to become discoloured after a period of use - you can remove any external dirt or residue with a soft, dry cloth.
If you'd like some further advice on this from our experts, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Posted on Mar 17, 2014
Just bring the cleaner to meat Joshua's cleaners and vacuum repairs at 206 west lordeman kokomo Indiana 46901 or call 765-236-7524 do one of these and get the entire unit cleaned for the same price as just cleaning the hose with labor cost included
Posted on Mar 20, 2014
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Posted on Jan 02, 2017
SOURCE: no suction on dyson dc24 ball
Well i just fixed my Dyson Ball with the same problem you have. My wife and i found out it was a crumpled receipt in the lower section of the hose at the upright/handheld pivot #3 in diagram and it was catching cat hair and other things. I began by removing the canister and turned on the vacuum to see if the direct access to the fan had suction. Then i moved to #5; i reattached the canister and threw in some cat hair into it from the bottom. i turned on the vaccum to see if it spinned around; it didnt. I then moved to #4, i removed the head and then turned on the vaccum to see if maybe the head had a leak at the top connecter; as i predicted the strength was minimal. I then worked my way to #1 to see if the strength was the same or if there was a difference. no difference for us. Well then it must be #3.. of course the last one i checked. I used a small flashlight and peared in and i didnt see anything... i then used a coathanger very softly as to not puncture the hose. i then noticed some hair being pushed out but the main culprit wasnt showing. my wife gave me needle nose pliers and i pried the hose off of the top connection in #3; so i could get a better look; you may be able to push it off with your hands. and viola! a crumpled reciept for 3 Monster energy drinks.... the same ones....i drink... oops!... hopes this helps. just go through it step by step. youll know its working once stuff begins to spin in the canister. almost regretted throwing that dyson registry junk away.
Posted on Jul 22, 2009
Solution to Dyson Ball wil Not stand up / Kickstand will not go down:
I had this problem on my Ball. The metal guides on the red foot lever had jumped out of their tracks and you have to get them back into the guide tracks on the rear wheel assemblies. I pulled on the affected wheel assembly to get the metal post on the red kickstand to reset it where it should be.
Posted on Mar 11, 2010
SOURCE: HOW TO REMOVE HOSE COMPLETELY
pull up extension wand. remove the wand part by pressing the gray button near the bottom of the wand.
if your looking at the front of the vacuum where the canister was near wher the clear bin of the canister would sit there is a gray push button. it is kind of hidden so you have to keep an eye out for it
but when you find it push it in and pull up on the hose and it will come off the vacuum.
Posted on Sep 18, 2011
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