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Marclla, Check the attached links,instruction and guides to get IPOD up and running, Good luck.
I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info.
If an alert says that your accessory isn't supported or certified. These alerts can appear for a few reasons: Your iOS device might have a dirty or damaged charging port, your charging accessory is defective, damaged, or non Apple-certified, or your USB charger isn't designed to charge devices If your iPhone iPad or iPod touch won charge
If your iPod nano won’t turn on or respond
1) Make sure the Hold switch is off.
2) If that doesn’t work, connect iPod nano to your computer’s USB or FireWire port. Your
iPod nano battery might need to be recharged.
3) If that doesn’t work, your iPod nano might need to be reset.
a) Toggle the Hold switch on and off (set it to Hold, and then turn it off again).
b)Press and hold the Center and Menu buttons for at least 6 seconds, until the Apple logo appears.
4) If that doesn’t work, you might need to restore iPod nano software.
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