Question about Sony Cyber-shot DSC-W55 Digital Camera

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SONY CYBER SHOT NOT WORKING

I HAVE A CYBER SHOT DSC-W55 AND IT NOT WORKING WHEN I TURN THE POWER ON THE SCREEN SAYS ACCESS AND THEN IT SAYS TURN THE POWER OFF AND THEN ON AGAIN , BUT THE LENS DOES NOT EXTEND OUT?

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  • Sony Master
  • 586 Answers

Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.

Posted on Jun 14, 2009

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Posted on Jan 02, 2017

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