Question about Yahoo Messenger
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Posted on Jan 02, 2017
Uninstal the software and uinstal an older version. This will work after which you can update.
rate this please
Posted on Apr 07, 2009
You need the following OS to support Messenger
Windows 2000 / XP / 2003 / Vista / XP64 / Vista64 / Windows7
If that is not an issue read on.
The problem is probably due to a mal-function of the uninstall software.The Yahoo Messenger uninstall software is notorious for leaving files and fragments behind creating conflicts with the incoming software
Close all programs when uninstalling / downloading and uploading.
If you tried to uninstall the old Yahoo Messenger program from the Control Panel and failed to back it up with a visit to the 'C' drive, you may have old software conflicting with the incoming software trying to share the same folder.
If you have Vista the whole Messenger folder should have been removed during the uninstall.
Start > Computer >> Local drive (C) >> Program Files >> Yahoo >> Messenger. - The Messenger folder should have been deleted and not seen. If the Messenger folder is still visible - delete it.
If you have a pre-Vista OS, the Messenger folder remains, and inside, only one sub-folder should be seen. This is the 'Profile' folder and contains all the message history. All other software should have been deleted.
Manually delete any other folders and files before moving on
Download 'ccleaner' and run it through a couple of times,using the factory settings and the 'Run Cleaner' control until 0 bytes are seen to be cleaned following a scan
Run the 'Registry' from the left hand toolbar but 'Save' any changes before repairing
Re-start your computer and download Yahoo Messenger from here.
FER19DB - Unable to sign in 81003004 Problem
Launch Internet Explorer > File - uncheck Work Offline.> Use IE to visit a random site. Close IE. Open Yahoo Messenger and log in.
Posted on Jan 02, 2010
Yes, it seems there must be some conflicting software issues between the old and new versions.
I have had a similar problem with a clients computer in the past. I was able to get everything running by:
hitting start menu, control panel, click programs/ features and find messenger in the list.
Completely uninstall anything found both old and new.
turn off your computer....
Restart it and then install the new messenger 10 again.
this should solve your problem.
if this does not help finally make sure your operating system can handle the requirements of messenger 10.
If it does not you need to run an older version.
This should help you.
please rate my service it helps me too. Thnaks!
Posted on Mar 26, 2010
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