Question about Gateway Convertible CX2620 Notebook

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Mouse/keyboard randomly stops responding

My mouse moves but won't click and my keyboard won't control anything either

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  • 268 Answers

Try another keyboard and mouse then repost your findings. If it still does not work the ports on your system may be failing and you can try a usb keyboard and mouse

Posted on Jun 19, 2009

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1 Answer

After restarting my computer the cursor stopped responding to the mouse.


You're probably running Windows, and that's a common problem, and usually very easy to fix. If you are using a wireless mouse, remove the USB receiver, wait 10 - 20 seconds and put it back in. If that doesn't work, remove USB rec. , shut off mouse and go through a restart. Try restarting with them removed, if it doesn't work, try restart with them in and turned on. You can use keyboard commands to do this next part If that doesn't work, go into the Control Panel, system, device manager, mouse, right click ( lined square to right of space bar ) then properties, reset to default - The windows symbol beside space bar is the start menu, the arrows control scrolling through options or moving the page, TAB changes what the computer is focused on, ALT and F4 closes whatever program you're focused on - pressing it twice will cause a restart. And if your comp ever jams up, press CTRL, ALT and DELETE at the same time, opens task manager and unjams,,, usually. Hope some of that helped. Grimm

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here ur pc is recognizing ur external hardware that is mouse but cursor is not moving this indicates that bluetooth connection is good and problem comes with the mouse. i advise to meet a good technician and there is nothing to do with it further.

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1 Answer

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Device Properties won't help you in this case. There is a connect button on your USB receiver and the mouse itself. Press the Connect button on the receiver, then press it on your mouse. It should make it stop moving randomly.

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1 Answer

Input devices on vaio laptop stopped working


Dear Sue_s46,

Try and double chek all settings relate to keyboard and mouse by following below steps.

go to control panle- Mouse, double check it has not changed the settings the way normally works for left-right click and wheel.

regarding keyboard, go to control panle- regional and language settings. double check all settings are fine there.

if you dont get luck with anything, you might have Sony utility relate to keyboard/mouse. you can search for that program from start menu and within all programms.

let me know, if nothing works or any other issues.

also, let me know which operating system you have on Sony Laptop?

Many Thanks.

Apurva

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1 Answer

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I used to get this problem. It is VERY annoying as you must know. try pushing the windows icon button in the top right corner of your keyboard(thats where it is on my keyboard)then use your arrow keys to scroll up to control panel, select mouse by using arrow keys and then use the tab and arrow keys to open the mouse keypad pagetab and push enable and enter key to turn it on.
IF WHEN YOU DO THAT AND your in the touchpad properties but there is no 'enable' and it says no hardware detected, then go into the same mouse window from the control panel and go to the hardware tab and either try to update driver or use the trouble shoot button.

Hope this helped =]

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1 Answer

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We had this happen within the first 30 minutes that we owned the Click Start! It still happens periodically when the kids are using it. For us the LED lights are flashing non-stop on the keyboard, and the mouse does not move the cursor on the screen and you cannot "click" on anything either.

Solution: On the underside of the keyboard is a very tiny hole. Push a pin or a paper clip into it, you'll feel some give in there like you are pushing a button. I push it until the lights stop flashing on the keyboard. It's the reset button. So far this has worked for us everytime.

Good luck.

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when you loaded the software for the keyboard, the buttons on the keyboard for functions will be active, have you made sure that the mute key on the keyboard is not pressed 'on' to mute the sound?

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1 Answer

Mouse stops responding randomly


The issue may not necessarily be with the mouse. Are you able to use the keyboard once the mouse freezes? If you not even able to use the keyboard, there is some application installed on your computer or a virus due to which the mouse freezes. If, in case, the keyboard works even though the mouse is stuck, try changing the USB port or try a different mouse. Please revert back with any other observations. Good Luck

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