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How to unfreeze my creative zen - Creative Labs Zen Digital Media Player

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I have a problem with my creative zen every time its done updating after i reset it it freezes again!!!I DONT KNOW WHY I DOES THIS!!!!

Posted on Jun 07, 2010

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Posted on Jan 02, 2017

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My creative mozaic ex series zen has frozen and just say's "rebuilding..." how do i unfreeze it


tr yresetting and reloading the firmware there should be a small pinhole on the back and if you push a pin into it then it will reset and reloading the firmware should clear up any issues your having with it hope this helps :)

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My mp3 player is frozen and wont unfreeze My Zen Creative MP3 player froze on me, it just keeps showing the shutting down screen and won't do anything else. I had previously dropped it outside and found...


Try pressing the reset button on the side. If it starts up go in to the utilities menu and reset it. That may fix it, or you may need to reload the firmware. You can get the firmware from the Creative support pages.

Cheers

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I found the reset button. It is very very small!

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When this happens to my zen player, I take out the battery and then put it back on. Then I make sure to charge it fully. Good luck.

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mine did that .. I had to replace it. you can try to le the power run out and recharge ...

Jul 09, 2008 | Creative Labs Zen Digital Media Player

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Keeps Freezing


http://serviceman.site88.net/index_files/MP3Players.htm

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Zen Neeon 5gb froze at Creative logo


You firstly should make sure about you dont have some autorun virus in your player.I had the same problem and i fortunately discovered an autorun virus in my player.I cleaned it and i started it in recovery mode.then i updated the firmware.it began working.you should try that.you can find the firmware upgrade program on creatives website.Good luck.

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Check the backlight settings - consult manual for details

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update


good luck
please mark the post with a fixya


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1 Answer

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remove the battery and the usb then plug back in. if that doesnt work hit the reset button (if this one has one)

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