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This a very common concern and an easy and cheap fix the agitator cogs are worn out you can order the parts online part number wpl285751 or just 285751 about $4.00 (agaitor directional cogs) or dog ears. or a complete repair kit #285746 about $14.00 I would go with the kit. With parts in hand pop of the fabric softener dispenser then you will see an agitator cap with a pair of pliers pull up and remove the cap,now you will see one bolt remove this bolt and you will be able to remove the top part of the agitator replace you worn parts and reinstall and you will be agitating like new,,,Sounds like a lot I know but its really a 10 minute job Good Luck
Hi,does the top part of the agitator move freely when you move it by hand?Or does it catch,if it does not catch the the cogs other wise known as dog ears are worn out.Do not believe the little cogs that catch inside the top part of the agitator can be replaced.You may have to replace the whole agitator unit on some models they are around 40.00.
pull the fab soft dispenser out and pry off the cap that sits on top of agitator looking down inside there you'll see 4 pieces called agitator directional cogs(dog ears) they are worn and need replaced
Does the agitator shaft turn real easy or does it stop or keep from turning 360. It should have limits and not free wheel or turn around and around. Does it spin correctly? Most generally the parts you are looking for would be accessed from beneath the unit. Not sure about what dog ears are but there are plastic pieces that make the unit shift from agitate to spin on some models. If it has slight resistance to turning the agitator shaft but will turn 360 the gear in the transmission is probably stripped out. Do a little looking from the bottom and turn the shaft while looking at the bottom to see if you can tell what is out. You might find broken parts on the floor under the machine...
The agitator dogs (little dog ear gears) are stripped. This is a very easy fix and the new dogs are very cheap. Go down to an appliance part store and ask them for agitator dogs for a direct drive whirlpool washer. Ill help too with installtion
Many Whirlpool built 'direct drive' washers use a 2 piece agitator. There are cogs called 'dogs' or 'dog ears' and a cam between the two halves of the agitator which can wear leading to a clicking/ticking sound and reduced movement of the top agitator section during the wash cycle leading to poor cleaning results. In most cases these worn parts can be replaced without much cost or difficulty. If you have this style of washer this should help.
I think what you have going here is some worn agitating ears. In the appliance world we call them dog ears. You have to remove the fabric desp, it should just pop off. Under there will be a cap that you can grab with a needle nose pliers and pull the cap off. Now you will be looking at the bolt that holds the agitator to the shaft. Remove this bolt and you can get to the dog ears and plastic bearing. There is a kit for this and the part number is 3951682. This is not a hard fix...just take your time and observe. Catriver...post back.