Question about Whirlpool GHW9150 Front Load Washer

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I have a Whirlpoool Washing Machine model WFW9200SQ02 and the softener dispenser is not dispensing softner. I put some softner in and have washed 4 loads of clothes and it still has not dispensed. And yes, I did mix water with the softner per directions. I have also had problem with the bleach dispenser dispensing bleach as well. What is the problem and how can I fix it?

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Take the top of washer off and on the dispener area there is Actuator it should move over during that cycle if it isint that part is bad

Posted on Jun 14, 2009

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Posted on Jan 02, 2017

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Frigidaire washing machine fabric softner will not dispense out


Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

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Here is a tip that I wrote about what I found out about the fabric softener not dispensing into the washer...

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Hi. Remove dispenser and thoroughly clean, are you sure you have cold water going into dispenser?

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I've had this same problem and solved it by removing the detergent/bleach/softener dispenser drawer from the machine and seriously cleaning out all of the "gunk" from the drawer and from inside the drawer area on washer. Sometimes I have had to repeat the cleaning and then the fabric softener begins dispensing again. I have model # 417.43042200 but it may work on all the Kenmore front loading washers.

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Same deal - I have to soak up all the residual water in the softener dispenser between washes. (The detergent and bleach compartments are fine).

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After you put your normal softener into the dispenser, top it with water. The remaining water the machine will pour in. You can even try cleaning it with a toothbrush first.

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