Question about Microsoft Xbox 360 Console

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No connection to x box 360 live

Playing 1 min then it logs off and tells me not signed in and now says failed on test network for xbox live and i have renewed my membership yesterday cuz it runs out today

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Re: no connection to x box 360 live

If you have some other stuff connected to the broadband in your house like a laptop you have to turn it off because your broadband can only hold about 6 wireless stuff

Posted on Dec 20, 2007

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Www xbox com support

1 Did you create a account ?
2 Is your account past due ?
3 Does your XBox have a hard drive ?
4 Check your internet connection .
5 Unpluge the XBox for 30 sec. Reset up Wi Fi .
If all is good go to X Box . Com / Support. They will check the connection for you no charge .

Aug 24, 2014 | Microsoft Xbox 360 Console

1 Answer

The new update that the xbox is doing today ,,,it tells me to test my connection , my connection is good and working just does not go all the way across the last part of the testing bar but is connected...

I fixed mine by going into System Settings, Network settings, then running a test on xbox live. Initiating the test logs your profile out then runs a network test. The test completed with no problems and then asked me if I wanted to update again. Without logging back into my profile I clicked OK and the update ran without a hitch. I think the solution lies in the fact that my profile was logged out and from what I have seen, the only way to connect to xbox live without a profile being logged in is with a network test. Once you connect to xbox live it senses that you don't have the update and asks you again, this time without a profile logged in and you are able to do it.

Nov 01, 2010 | Microsoft Xbox 360 Elite Console

1 Answer

The xbox 360 slim i got it wants me to update something but now i got signed out of xbox live and the update doesnt wanna update and now i cant sign into xbox live.

Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Nov 01, 2010 | Microsoft Xbox 360 Console

1 Answer

Could you tell me in steps how to conect to xbox live

Step 1 Form your Xbox 360 you need to be connected to the Internet by a straight LAN line or wirelessly. You can test you connection by going to the setting screen on your Xbox 360.
  • Step 2 Once connected to the Internet for your Xbox 360 go to your main account screen and find the tab that says "Join Xbox LIVE" click on that link then follow the simple instructions that the Xbox LIVE will provide. At this point you should have a name in mind for your gamer tag.
  • Step 3 Xbox 360 LIVE has several different options available for memberships. They are a monthly, 3-month and 12-month membership accounts. I would recommend a simple one month account if you just wanted to check out the features offered on XBOX 360 LIVE. If your an avid gamer and love to play games online with friends, the 12-month Gold membership is the way to go.
  • Step 4 Once you've completed the process of joining Xbox 360 LIVE, they will send you a confirmation email confirming your membership. Now you can log on to Xbox 360 LIVE and start doing this like customizing your avatar and playing online multi-player games.
  • May 26, 2010 | Microsoft Xbox 360 Elite Console - Black

    1 Answer

    Xbox 360 live

    i have everything hooked up but when i go to get on xbox360 live it tells me that my ip address failed . i do not know what that means.

    Aug 24, 2008 | Microsoft Xbox 360 Console

    1 Answer

    Xbox live

    2 Solutions-----

    Number 1 - If your ethernet cord is going from a modem straight to your 360, then get your modem replaced by your ISP.
    This will probobly be free, but if your charged, it will be a small fee.

    Number 2 - If you have it going to a routerfrom a modem, then go to your 360 main screen, scroll to the far right 'System' blade, select the 4th choice 'Network Settings', and test your Xbox LIVE Connection. It will ask you to sign out. Select yes.

    Results should come up (for wired router)

    Network Adapter - Wired
    Wireless Network - (Left Blank)
    IP Address - Confirmed
    DNS - Confirmed
    MTU - Confirmed
    ICMP - Confirmed
    XBOX LIVE - Confirmed
    NAT - (either moderate, opened, or strict)

    If all those are the same, the problem has nothing to do with the xbox itself and you need a new router, or modem.

    If results come out to be
    ''Network Adapter - Disconnected''
    After test is run (and your 360 is connected properly to your router AND modem then you have a hardware problem. Whether the problem is in the 360 or the router/modem is easy to test.

    Connect the modem directly to the 360 via ethernet. If this fixes the problem, the router is fail.

    If you can get on the internet wirelessly and grounded on a computer, the 360 is busted.

    Sorry it took me so long to explain that, but i hope it helps you.

    Best of luck

    Jun 18, 2008 | Microsoft Xbox 360 Console

    2 Answers

    Joining XBox Live

    Make an account offline that should work.

    Feb 06, 2008 | Microsoft Xbox 360 Console

    2 Answers


    call 1-800-4myxbox they are microsofts experts.

    other things you can try are unplugging your modem and waiting 3 minutes wiat till all lights are on then try xbox live again it would help if you tested your connection and could tell what it failed on then i could pinpoint the issue and provide better help.

    Dec 23, 2007 | Microsoft Xbox 360 Console

    1 Answer

    Singing in complications

    call 1-800-4myxbox they might tell you theres an error with xbox live i read a forum that said to just keep trying to sign in and eventually you will get in and it works i had this poblem before just keep tryign to sign in and in 5-10 min you should get it if it takes longer call them

    please leave feedback 1 more and i will be able to help alot more people

    Dec 22, 2007 | Microsoft Xbox 360 Console

    9 Answers

    Xbox live

    Do you have an 360 or Xbox?

    When you run a live test what fails?

    Oct 14, 2007 | Microsoft Xbox 360 Console

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