Question about Creative Labs Zen Touch MP3 Player

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My Creative Zen Touch will not turn on

I have tried leaving it to charge for several days, pressing reset buttons and connecting it to the computer. Nothing works so far and I can't figure out what will.

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Maybe try using a wall charger?

Posted on Jul 06, 2009

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Dear sir, my zen creative i pod is freezes on zen screen, it also does't connecting with my pc. so plz guide me how to solve my problem.


Hello

Flip the "Hold" switch that's on either one of the sides or the top of the MP3 player to "OFF." Press "Play" or any other button to try to unfreeze the player.

Leave the MP3 player on in its frozen state until the player's battery completely dies. Depending on the amount of life left on the battery, this could take several hours.

Connect the MP3 player (using the universal serial bus or USB cord) to an MP3 charger or a computer. Turn the computer on. Leave the MP3 player charging for 30 minutes to 1 hour.

Connect the MP3 player to a computer using the USB cord. Open the software media program that syncs with that particular MP3 player. Then, click on the "Sync Player" or "Sync" link or tab, depending on the program you're using. Wait ten seconds, and then try to use the MP3 player. Disconnect the player from the computer if it's still frozen.

Press "Reset" on the MP3 player. Depending on the MP3 player you own, the button may be easy to find or incredibly small. With tiny buttons, a tack, needle or similar item is needed for pushing. Press and hold the "Reset" button for approximately seven to ten seconds. The player should unfreeze and reset. Some data, such as music, may be removed from the MP3 player during this process.

Sep 03, 2010 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Won't turn on


I had a similar problem with my Creative Zen V+ (8Mb) when the battery went. What worked for me might work for you:

- Plug it in and leave it on charge for a couple of days.
- Reset
- Power on.

The key thing seemed to be to get power in before trying to get it up and running.


I have used this tactic the other way around when it froze - leave it to power down for a couple of days, then recharge, then reset and power up.

So far, the Zen V+ has proved extremely resilient!

May 28, 2009 | Creative Labs ZEN V Plus MP3 Player

5 Answers

My zen froze!


Don't worry, it can be after first connection with computer. Just wait about one day till it's battery will be empty and then charge battery and turn on your mp3. :) 

Jan 02, 2009 | Creative Labs Zen Touch MP3 Player

4 Answers

My Creative Zen won't turn on OR off!


I had the same problem today too. I just stuc a needle in the little 'Reset' hole at the bottom and it was all good.

~loli~

Oct 31, 2008 | Creative Labs Zen Digital Media Player

2 Answers

Zen wont turn on or charge


Creative Zen
Try another PC or another USB port
Make sure the hold/lock is not engaged
Reset
Check for firmware update on Creative's website
Get Recovery Tool from Creative
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If all else fails, check with this guy:
http://www.mycreativefansite.com/2007/05/myzenchecker-tools-guide-to-problem.html
Creative Zen – Formatting
Step by step instructions for formatting a player
1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.
-Tha Mp3 Doctor

Sep 21, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Zen Vplus 4G problem


try leaving it connected to the usb and pressing the reset at the same time

Sep 02, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen Touch stuck in "recovery mode"


Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

Jun 03, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Creative Zen Touch


I cant recommend this but.....
from what ive been reading people have been smacking the player on its rhs while turning it on works.I had to smack it fairly hard though so don't be afraid!! I

Dec 08, 2007 | Creative Labs Zen Touch MP3 Player

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