Question about Dell 924 All-in-One InkJet Printer
Dell AIO got low on ink and I got two replacements (Xprint XP-D4646 and 4640 from printerinks.com). It worked fine for a couple of weeks (although it kept telling me the cartridges were almost empty, but printerinks said to ignore this and disable the ink level detector, which I don't know how to do) and then yesterday it did this (see attachment) and totally blocked the printer. Tried uninstall and re-install, but now installation won't complete. I've got an Epson Stylus Photo RX520 (which I bought when the Dell first gave problems and I needed to do a lot of printing) but the Dell is better as a scanner. Do you know of a driver that will let the Epson scan to pdf format? Both machines purchased in France, where I now live in retirement.
Today it says "Right cartridge incorrect" and Dell AIO Centre has not reappeared in the programs list. First time I got a frame which I couldn't close, saying "Unsupported cartridge", so I uninstalled and re-installed and got "Windows - no disk" frame with "Exception Processing Message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b6bf9c" and buttons for Cancel Try again and Continue.
This morning I re-installed again and got "The procedure entry point ResetCartChangebit@**************etc. could not be located in the dynamic link library dlccutil.dll"
Go to add and remove programs and remove prior installation of the printer driver, do a complete shut down wait for 2 minutes and then when the machine come back up re-install the software for the printer, after the installation is complete , shut down again wait for 2 minutes and bring the unit back up...if you would like to chat my name on yahoo is andyrst,, i hope this helps and if u do have further issues IM me...
Posted on Oct 31, 2007
This link will give you the pdf you need:
Posted on Oct 31, 2007
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