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Code ffff 0024 - BenQ Scan to Web 4300U Flatbed Scanner

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Posted on Jan 02, 2017

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SOURCE: benq flatbed sacanner is not working

As far i know this problem 0024 is concern about ur power adaptor is not passing the right voltage to scanner [ffff:0024] is power adaptor error . change the power adaptor to its genuine power adaptor , ur problem is solved

Posted on Jul 23, 2010

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Hi, I have a USB scanner, Acer 3300U that returns error code ffff:0024


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Benq flatbed sacanner is not working


As far i know this problem 0024 is concern about ur power adaptor is not passing the right voltage to scanner [ffff:0024] is power adaptor error . change the power adaptor to its genuine power adaptor , ur problem is solved

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Benq flatbed scanner error ffff;0024 will not operate or scan


Hi,
This appears to be a software or communication between scanner and computer.
go for the usual re-installation of the software program being used, i.e paperport or similar.
try removing and reinstalling the scanner itself.
unplug the unit for between 30-60 minutes, to eliminate power pack overheating issues.
unplug the comms cable ( USB or other ) and re-connect.
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Getting error code Code[ffff:0024]while scanning


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