Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Ice dispenser does't work/neither does dispenser light

I have a kenmore elite side by side.  I bought it from someone and there is no model number anywhere on the refrigerator.  I have replaced some parts i.e. the infared sensor which starts and stops the ice maker when ice bin is full, with only part numbers off the old parts. 

The problem is that the ice maker makes ice, and the water comes out of the dispenser, but no ice from the dispenser.  The light does not work either.  Bulb is good.  I have checked the voltage to the light and power is 80 volts on both sides when checked to ground. 

Some time ago I thought I fixed the problem but just a fluke.  Does anyone have a wiring diagram or know what the voltages are.  I have part numbers which I can give you.  When the light came on then the ice dispenser worked.  The light when off no dispenser motor.  If press the dispenser lock  it shuts off the power to all controls, even if that are incorrect voltages.

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  • Anonymous Mar 26, 2008

    My Kenmore Elite 50599003 side by side refrigerator (bought in 2001) has an external ice dispenser. It is not dispensing ice. It appears to me that the lower 'gear' (under the ice receptacle) that is supposed to start/move the 'stirrer' inside the ice holder doesn't move so the ice is trapped inside rather than getting 'stirred' down into the dispenser hole.

  • drscottpt Feb 25, 2009

    I have the same problem, when I push the external "button" to fill a glass with ice the light comes on the chute opens but no ice comes out. Ice is still produced from the maker into the bin. The light still works. I have cleaned the chute, the bin, and can manually turn the auger "stirrer" in the bin without the ice in it. Sears dealer said it was out of warranty and to try blogs.



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I can probably get you something send me an email to

Posted on Oct 30, 2007


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