I have now solved the problem with our
WFxxx washing machine. I was moments away from doing the same (dumping it and buying a new machine), but thought I would take the back off and look to see if I could find anything obvious first.
I am not very technically minded so I was well pleased with myself when I fixed the problem and saved myself a small fortune on a new washer. I was also amazed that it was something really simple that nearly cost me loads of money. The problem cost me nothing to repair but I got a bit wet (a small price to pay).
The problem was caused by a blockage in the sump Assembly.
I removed the small cover plate at the bottom of the back cover (held on by just 2 screws). This gives access to the drain pump and sump assembly. Using a flat bladed screw driver I removed the hose clip securing the sump assembly to the main drum outlet. I also removed the clips securing the sump assembly to the drain pump and the clip securing the pressure sensor sender tube to the sump assembly.
All clips removed I then removed the sump assembly from the main drum. At this point a got a good soaking as trapped water gushed from the main drum outlet!!
Inside the sump I found about £2 in loose change and several paper tissues. (Someone's not emptying their packets before doing the laundry!!!). This blockage was preventing the water from draining away from the drum
effectively.
After removing the coins and the rest of the
gunge that was causing the blockage (not a very pleasant job and a bit smelly!!), I washed out the sump
Assembly in hot soapy water and re-assembled the whole thing. The machine has worked perfectly ever since. The whole repair process took me about 40 minutes and saved me a fortune!
Sump Assembly complete with small-bore pressure switch tube. (Below)
Pressure Switch (Below)
Why did the blocked sump assembly effect the wash cycle?
As I said earlier, I am not technically minded so this is simply my theory of what went wrong.
When the washing machine is draining, water entering the sump is forced up the small bore tube to a Pressure Switch. While there is water pressure pressing against this Pressure Switch, the machine knows that there is still water in the main drum and will not move on to its next part of the wash cycle until the water
pressure on this switch is released. Because of the blockage in the sump, the pressure was not released from the pressure switch causing the wash cycle to come to a stand still.
I hope this helps other people experiencing a similar problem with the
WFxxx models. A very easy fault to fix (once I discovered what was causing it) and It's certainly cheaper than buying a new machine!
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