Question about Vtech 5.8GHz Analog Cordless Phone

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Stupid Phones My phones hang up in mid-conversation, the phone does NOT ring sometimes, the caller ID works sometimes on one phone and all the time on the other, when calling other people it beeps 3 times and hangs-up (and yes the battery is fully charged/plugged-in all the way)!! These are a few problems I am having with these phones!!!!!!!!!

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Re: Stupid Phones


Posted on Feb 14, 2008

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Re: Stupid Phones

If you have two identical handsets, try swapping the batteries. If the problems moves with the battery, then it is old or weak and not holding a charge. That what it sounds like to me.

Hope this helps, and please rate my answer, good OR bad.

Good luck!

Posted on Feb 04, 2008

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No caller ID. TP company says I have service.

  • Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .

  • Is the battery old? - Replace the battery.

  • Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.

  • Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.

  • Do you have Caller ID service with your telephone company - In order to receive Caller ID records, you must subscribe to the standard name and number Caller ID service available through your local telephone company. If the Caller ID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.

  • Caller ID shows up after second ring - Be sure to wait until the second ring before answering. Caller ID signals comes through after the first ring, if caller pick ups phone too soon Caller ID signal will not be transmitted to the handset.

  • Confirm that caller ID is still working on that particular line by checking another phone on the same line - If Caller ID is not coming through contact your phone company provider.

If this does not fix your problem, contact your authorized Service Center.*

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Have you tried using a diffrent phone as a test phone to make sure that caller id is working properly? Typically caller id takes 2 rings to register.

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Not sure it this is a solution for ALL your problems, but...

I had a similar issue: Phone rings, caller ID info displays then seems to hesitate, then displays only "INCOMING CALL."

The issue seemed to be caused by interference with other devices on the same line (in my case, an alarm system).

Tech support had me change a setting on my TRU9466 base unit (this is one of the PowerMax 5.8ghz models). This is how we did it step-by-step on the base unit:

select LINE 1
switch to TYPE B

This seems to have solved the Caller ID "interference" issue -- my Caller ID now displays as it should. The Tech Support person suggested trying that TYPE A/TYPE B setting on "OFF" if TYPE B didn't solve the problem, but thankfully, it did.

Now Cheryl, it sounds like your issue is more involved than this -- I didn't have any connection problems -- but perhaps they're related -- you might try my solution.

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