Question about Toshiba DOCSIS Cable PCX2200 (DAZ8817F-R) Modem

1 Answer

Cable light off

The cable light periodically goes dark resulting in no internet connection.  I have to power down and up the modem to get back the signal.

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  • Justin May 11, 2008

    My PCX2200 does the same thing; in fact - a previous modem (Motorola SurBoard 5100) did this as well. I have two cable lines in my apartment, one in the living room, the other in my bedroom. When my cable service was first setup, they programmed the signal to the cable line in the living room. Had this issue with the cable line out there, so had a technician move the signal to my bedroom and its still doing the same issue. Is there possibly a splitter running on these two lines? If so, do you think the modem cable light going off due to the line in the living room still active with a signal?

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Your cable signal is low.If you have any splitters remove them.there is only one single cable that should go to the modem out to the box on the house then inside the box the cable for the modem should be on a 2 way splitter, the input is from the cable service, one output goes directly to the modem and the other output usaully goes to another splitter that runs the rest of the TVs in the house.basically the modem needs "priority" or first dibs on the bandwidth coming to the house.

Posted on Nov 03, 2007

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1 Answer

How do i turn wifi off


Locate the Wireless LAN switch located on the front of your computer.
This could be located on the upper row on a laptop it will have the radiation look (((·)))
Make sure its pressed on or off whichever you need.

Move the switch to the right to turn on Wireless connections.

Right-click the network icon located on the system tray next to the clock.
You should see a list of available wireless networks.

Select the network you want to connect to and click "Dis Connect."


Motorola Surfboard Cable Modem User Guide
The user guide for your Motorola Surfboard cable modem can mean the difference between knowing how to locate and diagnose problems with your connection or staring angrily into a maze of blinking lights.

The user guide provides information on properly setting up your cable modem, understanding the indicator lights and troubleshooting problems before you have to call your Internet Service Provider.Connecting Your Modem


Your Motorola Surfboard cable modem must be connected to your home's coaxial cable connection.
Connect the coaxial cable from your cable outlet into the "Input" jack on your cable modem.

If your modem is wireless, it will connect to any computers and wireless devices in your home through the wireless signal sent from the modem.

Wired Internet connections require that you use an Ethernet cable to connect your cable modem to any supported computers and devices.
Understanding the Front Panel

The front panel of your modem is your key to understanding the status of your cable modem.

The front panel features "Power," "Send," "Receive," "Online" and "Link" lights, each of which displays information about your modem.

The "Power" button will display a solid green light when operating normally and will turn off when there is a problem with the power supply.

The "Send" and "Receive" lights will transmit a solid green or blue color when data is being normally transmitted through your modem and will blink when it the modem is scanning for an upstream or downstream connection.

A solid green "Online" light indicates that you are connected to your Internet Service Provider, while no light indicates that the Internet connection in your home is experiencing problems.

A yellow "Link" light indicates that a computer is connected to your modem with an Ethernet connection while a blue light indicates that a high-speed Ethernet connection is being utilized through the modem.

Configuring TCP/IP

The Transmission Control Protocol/Internet Protocol provides the basic foundation for establishing a local network and a connection to the Internet. The TCP/IP can be configured in the "Control Panel" of your Windows computer. Open the "Network and Sharing Center" from the control panel and double-click the "Manage network connections" option. Right-click the network connection displayed and select "Properties," then select Internet Protocol Version 4 and open the TCP/IP properties menu. Select "Obtain an IP address automatically" and "Obtain DNS Server address automatically" from the TCP/IP properties menu and click "Ok" to save your TCP/IP settings.
Troubleshooting


Many technical issues with your cable modem can be resolved by power cycling your modem and the computers and devices connected to it.

To power cycle your modem, unplug it from the power supply for 10 to 15 seconds and reconnect it to the power supply.

Restart all of your connected computers and devices while your modem is power cycling. Problems with the "Send" and "Receive" functions can be the result of a poor signal being sent to your cable modem. Tighten the coaxial cable connection to your modem and contact your internet service provider if problems persist.
http://www.motorola.com/staticfiles/Consumers/Products/Cable Modems and Gateways/SURFboard Cable Modem-SB6120/_Documents/Static Files/557621-001_SB6120_User Guide-US-EN.pdf

Nov 19, 2013 | Arris SURFboard Gateway SBG6580 DOCSIS 3.0...

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My router is connected, but there is no internet connection.


Actually, Linksys WRT160N is meant to be used as a router not an access point. It can be but with at

Jul 26, 2011 | Linksys WRT160N Wireless Router

1 Answer

I'm having trouble connecting my emachine to a cable modem.


Turn off the computer before you begin making connections. Make sure the cable modem is up and running with your service before you attempt to make the computer connection.

  • 2 Connect the coaxial cable from the wall outlet into the back of the cable modem where it is marked "Cable" and has the male coaxial connection. Use an extension coaxial cable if necessary to reach the modem.
  • 3 Connect the CAT 5 networking cable from the cable modem where it is marked "PC" (or something similar) and connect the other end into the back of your computer where the networking card is. These connections are RJ-45 connections that look like oversized telephone jacks. If you also have telephone service through your cable provider, you will want to connect the telephone line into the port on the back of the cable modem marked "Telephone."
  • 4 Connect the power cord into the back of the cable modem and plug it into a power strip with power surge protection. The modem should power on by itself once it is plugged in. It will cycle through a power on self test and then make the connection to your cable Internet provider. Once the lights indicating power and cable are green, you are ready for Step 5. It could take several minutes for the modem to connect to your service provider.
  • 5 Turn on the computer and test out your Internet connection. Should your computer still have a problem connecting to the web you may need to reset your cable modem. You will find a small recessed button the size of the head of a ballpoint pen either on the back or front of the modem. This button will be marked "Reset." Pushing it once will allow the modem to reboot and reset all its connections. Turn off the computer before resetting the modem to allow the computer to flush all the networking connections out of its memory as well.


  • If the power goes out and your connection is not restored when it comes back on, always reboot the devices in this order: cable modem first, computer second. Keep the cable modem where it can get proper ventilation. Call your cable Internet provider if you get frequent interruptions to your cable Internet service and rebooting the modem does not solve the problem.

    Jan 21, 2011 | E-Machines eMachines Desktop PC

    1 Answer

    Yesterday had Cable Internet hooked up at new house--when done modem had all lights green, and wireless router connected and worked fine. Now router won't connect to Internet, and USB connection direct to...


    Sounds like a problem with your cable connection. Check your coaxial cable, and the splitter from where the cable enters your home. The tech will use a signal meter to measure the quality of your cable, and then replace the wiring if necessary.

    Jan 04, 2011 | Motorola Computers & Internet

    1 Answer

    Online light blinkin in motorola sb4200


    1- Disconnect the power at the back of the modem.
    2- Disconnect the internet cable at the back of the modem (the cable from the wall to the modem).
    3- Wait at least 2 minutes.
    4- Connect the internet cable back.
    5- Connect the power cable back.
    6- The lights on the front of the modem should start turning on one at a time; the top one first, the second one next...

    If the on-line light still blinks, you might want to repeat the steps above after shutting down your computer. Turn on your computer if the on line light is OK (not blinking).

    If all fails, call your internet service provider (ISP) to see if the service itself is down for maintenance, or if there is a problem with high-speed internet in your area.

    If you have a router, you might want to power it off before trying the steps above. Turn it back on when the on line light is OK.

    Usually, I call my neighbor who has the same ISP to see if their internet is down, before I call the ISP company.

    Hope that helps.

    Aug 22, 2010 | Arris SURFboard SB4200 Modem

    1 Answer

    The cable light on my modem keeps blinking for long periods of time and won't let me axcess the internet


    This would indicate a problem with the cable connection, modem,or your ISP

    Try replace the cable that comes from the RF connector to the wall outlet (use a good quality one)

    Also if you have ANY form of splitter / divider in that line that was not supplied by your ISP for splitting a modem signal then remove it.

    Check the output of the power supply for the modem if the psu is faulty then replace with a universal adaptor that can supply both the correct voltage and current (they are usually listed on the original psu eg. 9V 500mA)

    DO NOT use any psu that cannot meet those two numbers a 300mA supply will not be suitable but one that is slightly higher eg. 650mA will.

    If you still have problems then contact your ISP for a replacement.


    If this information was of any use please click below

    May 16, 2009 | Toshiba PCX2600 (c40054) Modem

    1 Answer

    Router cannot connect to the internet.


    Turn everything off:
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    Router unplug the power to the router
    Shutdown any and all computers connected to the router

    Turn everything on in this order:
    Cable modem wait until all the lights are on but the internet act light
    Router wait until the lights goes through it's test cycle and the internet light (wan) is on.
    Boot up the computers one at a time after the first computer is fully loaded go to the next computer

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    Make sure that the router is connected to the cable modem. The network cable from the modem goes into the Internet or WAN port of the router. Then your cable from the Ethernet port onyour computer goes into any of the ports labled 1,2,3,or 4.
    after you are sure that the connections are right. Take the power cords off of the cable modem and the router. Wait 30 seconds, then plug in the cable modem in first, wait till the light are on the modem. Then plug in the power to your router. Restart your computer and you should be able to get on line.

    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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    Ok, cable (coax) comes in from wall and attaches to modem. Ethernet cable goes from modem to WAN Port of router. You may have to reboot both devices to ensure that your modem (internet service provider) assigns IP address to your router. If PC is close enough, attach new ethernet cable from one of the 4 ports on your router down to your PC's ethernet adapter. (where your modem used to plug into). Router will now assign an IP address to your PC and you should be able to access the www.

    Good Luck and let me know if you have any more questions.

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