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I just solve the problem and it's pretty simple. Just turn off the printer and put paper on the printer, then you turn it on and make sure the paper goes out from the other side; and done the warning message disappear (if the paper don't go inside the printer force it to go inside).
the printer from the power source to turn it off. Open the printer cover to
access the cartridge area. If you see the paper jam, slowly and carefully
pull the paper out of the printer. Avoid tearing the paper or avoid leaving
torn pieces in the printer. This will cause future paper jams in the
When all is clear, re-plug the printer into the power source. Load some
paper and try to print again.
Tips: Use only paper that is in good condition. Fan the paper before loading into the feeder to prevent sticking together. Use the specified media type and sizes for your model. Don't overload the feeder.
There are two types of paper jams: 1)A jammed piece of paper at or near a sensor. Or a shred of paper is stuck under a sensor. 2)A paper feed operation that does not send paper into the printer will get reported as a jam it the paper does not reach a sensor in the time that is allotted to reach the sensor.The printer knows that the page is late and suspects a jam occurred prior to the sensor. To determine if there is a “Pick” problem in the tray, place a mark (line or scribble) on the top sheet in the paper tray.Send a print operation to the printer.If a jam is reported, check the tray.If the marked page is still in the tray then you know the paper pick failed. There are dozens of reasons for paper to fail to pick.The simplest fix to try is to remove the paper and fan it to remove any possible static charge causing the paper to stick together. Don
hi i hope i can help you? remove the cover from the machine and load paper as normal. and watch if the mechanics is sticking or anything that you can see give a clean with wd40clean all rollers check that you are puting in the correct amount off paper.check for loose connections.check for dirt on the switches.
Well I would take a can of air and blow off the sensors, especially where you began to have problems. The sensors (over time) become coated with paper dust and now reflect back on themselves thinking there is paper there all them time. From your description of the problem, it seems like the issue-intermitten jams/intermitten false jams, until a total false jam.