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Either of the sites will sell you the replacement cartridges. IF you are having problems loading the cartridge and getting it to print this link will take you to a website that will let you download a copy of the users manual:
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This is kinda a weird situation. Because it's usually the other way around. Your ram will clear if your calculator is frozen. So take out all 5 batteries from the back. Even the back up battery. Then reset it again. 2nd then + then 7 then 1 Then 2. Good luck.
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