Question about HP OfficeJet k60 All-In-One InkJet Printer

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Scanner failure on officejet k60

Scanner failure, my copier is working we I attempt to copy, I have unplug and waited 30 sec. I can not figure out how to open up to get to clean the glass. Please help

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Re: scanner failure on officejet k60 - HP OfficeJet k60 All-In-One InkJet Printer Printers & Copiers

Hola mi scaniadora no funciona que hago.

Posted on Jan 31, 2008

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I recently moved my computer and printer. I have an older HP K60 all in one printer/scanner/fax. After the move I had to reset all print functions but when I attempt to go to the director on my pc, it...

Hi This link will show you the step by step on how to rectify the problem.

Hope this helps

Mar 06, 2011 | HP OfficeJet k60 All-In-One InkJet Printer

1 Answer

Colored lines on a copy page

To fix the colored lines on a copy page do the below steps

  1. Disconnect the power cord, wait five seconds, and then plug it back in. This will reinitialize the unit and force the scanner to calibrate again.
  2. Examine the scanner glass and white scan backing. Clean the scanner glass and scan backing if they are not clean. To clean the scanner glass and scan backing, use a soft cloth towel slightly dampened with clean water.
  3. With the product turned on, open the scanner cover and check the bulb assembly. If the scanner bulb is not lit, the unit must be serviced.
  4. Verify that the alignment page is placed on the scanner glass or in the automatic document feeder (if equipped) correctly. Place the printed side down.
  5. Make a copy of the alignment page. The unit will make a copy even if the alignment message is displayed. Compare the copy to the original. If vertical lines appear in the copy, check to see if the scanner assembly requires cleaning. If cleaning the scanner assembly does not correct the problem, service the product.

Dec 10, 2010 | HP OfficeJet k60 All-In-One InkJet Printer

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When attempting to copy, the printer first says WARMING UP and then indicates SCANNER FAILURE

This is a severe hardware issue.
In order to resolve the issue, make sure that the power cable is connected direclty to the wall socket.

Unplug the power cord and press and hold the Power/ON button on the printer for 30 seconds and plug in the power cord.

If the issue still persists, perform the final reset.

Please remove the power cable from the back of the printer.

Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.

We have to press the keys on the printer. Release the buttons as soon as the power cable gets inserted to the printer.

Jun 02, 2010 | HP OfficeJet k60 All-In-One InkJet Printer

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I keep getting a scanner failure when I try to fax something from my all in one Officejet k60.

i can understand the situation here is the soluition for you :
2.if the copy does not happen open the scanner glass and check whether the scanner lamp that is tdo you see any light in the glass glowing or moving
3.if nothing gloes or move then i am sorry to say that you will only be able to print from the printer and nothing else
4.if the printer is in warranty call hp they replace it for you .............................. thank you and hope you do see the scanner lamp

Oct 20, 2009 | HP OfficeJet k60 All-In-One InkJet Printer

1 Answer

Lines down middle of copy and fax

You probably have a bad SCANNER ASSEMBLY.

Try opening up the document feeder and cleaning the scanner glass

Jan 21, 2009 | HP OfficeJet k60 All-In-One InkJet Printer

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Scanner failure

1. Check scanner light by trying to make a copy.
Caution: do not look directly in the light
3. Perform a power cycly
* Unplug the power cord from the product while its still on
* Plug the power cord back again after 30 seconds
4. Perform a semi-full reset
* Unplug the power cord from the product while its still on
* Press and hold # and 6 while plugging the power cord
* Do not release the button unless the printer would say reset
5 If you still have the problem replace your printer

Aug 12, 2008 | HP OfficeJet D135 All-In-One InkJet...

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HP officeJet K series scanner failure power off and on again


The "Scanner System Failure" error occurs if the scanner bulb is not heating to the correct temperature or there is some other issue with the scanner hardware

Please follow the below given instructions to resolve the issue.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.
Hope, this solution would work for you.


Jan 05, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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