This has been posted by someone else earlier, not sure if the found the
solution. I deleted the preloaded mp3 songs in my new 550. Now there is
no mp3 symbol at all in the device, please help with solutions.
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If your undelete program lets you undelete the _P3 folder, do it. Then try renaming it to MP3. See if this helps. This is the folder in which all of your music is stored. If it allows you to change the folder name, you should now see (and be able to delete) all of your music files stored on the GPS.
The device is not recognizing the file name. The Garmin GPS will only recognize MP3 files. Ipod (MP4) and other media files will not play. Converting the files to the MP3 format will correct the problem.
I got mine last night and all works fine - even though I had to disconnect it and reconnect it to see the internal memory content (preloaded) on the flash drive of the GPS. Once I saw the maps and other data, the Drag & Drop of MP3's worked as expected (using XP). I set up Active Sync as a guest account. Love the unit so far. Easy to use and fast response.
If you want to play mp3 songs from sd card then create mp3 folder and place all the songs in side that folder. Now when you go to Juke box menu it will scan all the songs and you will be able to play them the way you want..
Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.
If this doesn't help.
contact them about the problem...