Question about Sony Ericsson Walkman W810i Cellular Phone

2 Answers

W810i with jumbled screen, need to reset/format

Last week i was just using my phone and out of the blue it just turned off.

so, i turned it back on to find that the lower buttons
e.g call and WAP

were at the top of the the Black screen,

ive worked out how to use it, but its very limited\

lock keys is now the ON/OFF button
i cant dial numbers,
i cant see the screen at all
and once the keys are lokced i cant unlock them
the number all do difffernt things.
e.g 3 is walkman
# is turn off
walkman is menu

i can answer calls but cant make them unless its in my recent call list

so the only solution left for me to try is to fully reset it
ANY solutions how.

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  • 4 more comments 
  • ramal Nov 02, 2007

    When I on the phone it shows
    Configuration error.Please contact your network operator or service centre.

  • Anonymous Dec 05, 2007

    it just randomly turned off and now i cant use the button 2, the down key, or the button to answer calls or see the recent calls list.
    its very hard to text, i dont know how ill answer calls, and if i want to go down i have to go up until i get all the way back down to it.

  • jefi Dec 23, 2007

    khuzafa rauf from pakistan here...yap i have the same problem with my w810i it jst gets turnd off when i try to on it,it gets restarted n white screen blinks for some moments n then gets turned off plzzzzz can u suggest any solution 4 it

  • manofdancing Mar 26, 2008

    when i turn on the phone i cant see anything..just a light for 2 seconds and then became black the screen and again white and then black..i cant turn it off .the only way to turn it off is to take out the battery..can you help me pls?
    my email address is
    thnks u,

  • rabiahamid88 Jul 17, 2008

    I have the exact same problem, i was sitting on the couch and my phone fell out of my pocket into the couch and hit a piece of wood. the phone went blank. when it turned back on it said insert sim. i turned it off and back on and the calls and internet text are way up on the screen

  • Anonymous Aug 26, 2008

    Even i have a same problem, the icons are not, showingf how can i select settings, mastereset.. please revert.



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For ramal and Guest need to reflash your mobile correct those errors.

wassuppe ...if you want to fully reset the phone to default settings and clearly it as if you just purchased the phone you should go to settings/general....scroll down to "master reset"...then enter security default code 000000.or try to reflash the phone.

Posted on Dec 21, 2007

  • Sylvester Brathwaite
    Sylvester Brathwaite Dec 24, 2007

    jefi - you need to reflash the firmware on your can go to for the firmware but it's a site you have to pay for the flash.


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  • 1 Answer

Hi, i have Sony Ericson walkman, i am having problem with it since i plug it into computer to put some music, its being restart and i can't do anything, anyone can help me ?

Posted on Jun 14, 2010


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