Question about Bose Companion 20 Multimedia Speaker System Silver
CONTROL POD FOR VOLUME IS HARD TO TURN. IT KIND OF STICKS.
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Posted on Jan 02, 2017
you have to call customer service at 1-800-367-4008.Run about $35.
For the broken cable, have you tried to fabricate a new cable for it?
Posted on May 25, 2009
check if the volume control needs to be replaced. volume controls gets bad in due time coz of the carbon layer which gets thinner and thinner till it gets cut off
Posted on Aug 12, 2009
I had the same problem right out of the gate, the volume dial on my control pod for my Companion 5 wasn't working, however, the touch pad and LED worked. I called Bose customer service and was instructed to:
First, unplug the power directly at the back of the woofer while the unit was on;
Next, I was instructed to unplug the control pod, visually inspect for any damage/defect;
Finally, re-seat the control pod on the back of the woofer and then lastly plug the power cable back into the woofer.
It worked like a charm. I hope this is helpful!
Posted on Jan 26, 2010
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