Ok you will need a hex screw driver, remove the old antenna by removing a little black cover on the antenna which hides the screw. remove it, insert the old and remove the screw cover and screw it back in.
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1. Remove battery cover and battery 2. Remove the four T-6 screws from back of the phone (you will have to raise the antenna to access one of them) 3. Seperate the housings. 4. Disconnect the flex connector/data cable that connects the back housing to the motherboard. 5. Disconnect the cable attaching the flip to the motherboard (at top of board) 6. Remove keypad from old part and put it in the new part. 7. Insert motherboard into new flip/front housing and connect cable to board. 8. Reconnect cable from back housing to motherboard 9. Replace and tighten 4 screws and you are good to go.. very easy repair.
You can visit a Sprint/Nextel repair center and assuming they have the equipment and programs. They can hook your phone up to their computer and read the phone's info which gives the unlock code. However, there is a chance that the subsidy lock can not be removed due to software or incorrect sim cards. If you or someone else has used a Boost sim card for the i850, this could have caused the issue, therefore it can not be fixed.
Sorry there are no subsidy codes for the i850. This means that you have used the wrong type of SIM Card. You can only use a Sprint Nextel or Boost SIM Card in an i850. If you are using a correct SIM card, you will need to have this repaired at a local service center. This is
covered completely by Sprint Nextel's ESRP (Equipment Service &
Repair Program) and TEP (Total Equipment Protection), and can be done
at any Sprint Nextel Service & Repair Location. If you do not
subscribe to ESRP or TEP, the charge for the repair will be no more
Sorry, there is no special code. You can only use the correct Sprint Nextel SIM Card with this phone. If you are using the correct SIM Card, you will need to have this repaired at a local service center. This is covered completely by Sprint Nextel's ESRP (Equipment Service & Repair Program) and TEP (Total Equipment Protection), and can be done at any Sprint Nextel Service & Repair Location. If you do not subscribe to ESRP or TEP, the charge for the repair will be no more than $55.
go to motorola.com/iden click united states click support click software downloads (if you have pictures and videos download iden media downloader to retain them) click software upgrade click your phone model make sure you select a date within a year for the warranty info you will need a data cable to make this work try to redownload the software to your phone this might help