Question about BenQ CRW 4012A (99.B9712.036) CD-RW Burner

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Installed new Pioneer DVR-112D

Hello,
I just replaced the dvd drive in my pavillion A475c computer with a different dvd drive. I put in a Pioneer DVR-112D, now the drive does not work. Is there any way to make this drive compatible?

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  • 123Clueless Oct 30, 2007

    Hello,

    I am fairly new to all of this. There is the wide ribbon cable that connects to the drive and also a smaller connector. Is this the jumper?

  • 123Clueless Oct 30, 2007

    I figured it out, I actually replaced both drives on the computer at the same time. The top drive needs to be set as Master and the bottom drive set as Slave. I had both drives set as Master which caused neither of them to work, the bottom drive did not even show up and when I clicked on eject tray, both trays opened. To change from Master to Slave go to the back of the drive, to the left of the ribbon cable is the Device Configuration Jumper. There is a tiny connector in there that you can pull out and move over. The number 1 position is Master, number 2 position is Slave. So I changed that and now everything works fine. Thank you CompuGuy44 for getting me in the right direction.

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 Are you using an 80-conductor type ribbon cable? The new drive requires 80-conductor cable. Plus, you may need to switch the jumper on the back of the DVR drive to CS.

I just found your motherboard specs
http://h10025.www1.hp.com/ewfrf/wc/document?product=396434&lang=en&lc=en&cc=us&dlc=en&docname=c00063272

It uses SATA and Ultra DMA (80-conductor).
Is the jumper set to master?? You may need to pull the jumper off and see if the DVR drive works with it off.

Posted on Oct 29, 2007

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The issue occurs only under limited environmental and use conditions that are not typical for most end users, so Pioneer anticipates that most users will not be affected. If you are not experiencing any issues currently, there is no need to take immediate action. The service issue does not pose any health or safety risk.
Pioneer is aware of a potential issue with the above drives’ CD (not DVD) read/write capability. Under certain environmental and heavy use conditions, the above drives may become unable to read or write to CDs. To address this issue, for any of the above model drives that become unable to read and/or write to CDs, Pioneer will provide a replacement unit (which may be a newer model number) at no extra charge, shipping prepaid, subject to the terms and conditions of Pioneer’s standard limited warranty(excluding duration).
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Complete an online replacement request form and submit it online. Once your model and serial number are validated, you will print out the completed form to mail along with the affected drive.
This online form is for United States customers only. For Canadian residents, please contact Pioneer Electronics of Canada customer service directly at 877-283-5901.

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1 Answer

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Try This:-
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Mike @ Compurepair.

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1 Answer

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