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Service Call Error 00010005 CR Motor Out Of Step
During CR Motor operation, there may be a case where the encoder pulse signal within the specified range is not input within a specified period of time or the pulse width is extremely long or short. In such a case, the CR Motor is judged to be out-of-step, so that this message is displayed and the printer stops operating.
This error occurs on the Epson Stylus Pro 4880 large format printer and is not a routine maintenance request.
maintenance tank problem Epson 4880 I have my Epson pro 4880 down for four weeks. The Maintenance tank is rejected by printer. I bought brand new waste tank sensor and chips still says: "NO MNT TNK" it also would let do media setting through Epson LFP remote panel at all. I need help of what may be wrong. please???
Hello Frank,
i have the same 10037 error code in my machine. On internet is says it is 00010037 Print Head thermistor error. I can not understand the problem and service employee could not solve.
I would really appreciate if you can tell me what was the reason of the problem in your machine how the problem is solved on your side?
Best Regards
Cagr
Hello John! Welcome to FixYa! Actually you need to replace the Ink Cartridge of your printer. When the Cyan in Cartridge indicate you to "Set the Ink Cartridge" then it means the cartridge is not supporting to your printer. Usually this problem can be solved by Resetting but as you told that you have tried this before and problem is still there so now you need to replace it as a whole. If your printer is still in warranty then you can go for warranty claim but if it is now out of warranty then contact EPSON authorized service center and make sure to have duplicate original Ink Cartridge.
Service Request errors in the range 00010004 - 000101D are related to a carriage movement problem. In some instances like paper jams, the carriage locking tab may be partially pushed in, causing the carriage locking mechanism to put a drag on the carriage or lock the carriage completely. This will cause a carriage error. Make sure the carriage locking tab is pulled to the left. Then turn the printer's power off and release the carriage by pushing down on the cutter blade. Slide the carriage to the left and look for any paper that also may be restricting the carriage from moving freely.
00010004
CR Motor encoder check error
00010005
CR Motor out of step
00010006
CR Motor over current
00010007
CR Motor in-position time-out
0001000A
CR axis detection error
0001000F
CR Motor PWM output faulty
0001001D
CR servo parameter error
The T-Fence may also be dirty or out of the carriage encoder. Check to make sure it is clean and in the center of the encoder. Contact Epson for additional assistance.
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