Question about Brother MFC-8840D All-In-One Laser Printer
We're able to receive faxes but not able to send top tray not working it seems that rollers not grabbing item to send. Please advise. My e-mail address is email@example.com.
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Posted on Mar 01, 2014
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Posted on Feb 19, 2008
My guess is that you are experiencing what I ran into with my 8640D recently. It isn't the feed at all, it is the scanner that isn't working. Try to lay a paper on the glass and see if it will copy. If it doesn't do anything... the problem is the scanner doesn't work. The scanner not working turned my MFC-8640D into an over sized printer that could receive faxes. The scanner is used in faxing out, copying and scanning of course.
What happens is without the scanner working, the feed doesn't feed the document since it can sense the scanner isn't doing what it should be doing. Someone replied to me that it could be the PCB... so I need to research what the PCB is, how much it costs and if I can even get one.
I also bought a new Brother MFC since it is vital to have a machine that works.
Posted on Nov 02, 2007
Look where you put the paper in. See if you can see inside there and see the roller that turns and picks up the paper. If you can, make a mixture of alcohol and a little dish soap. Damp a rag with it, and reach in there to clean the rollers. See if the rollers will turn manually, but be careful not to force anything. Another way to get to the whole roller, would be to start making a print, while watching the rollers. As soon as the rollers have turned half way, unplug the printer. Now you can reach the other side and clean that.
There is another way to clean the rollers. Using the alcohol mix, take a single sheet of paper, and damp one half of it with the solution. Stick the single sheet in the paper tray, and make a print, but hold on to the paper so that it doesn't feed through the machine. Do this several times, and the rollers turning against the wet paper should clean them.
Try to print again. It might take a few tries. The rollers have to turn against the paper and dry themselves off again.
If this works, then you need new rollers (cleaning them will only make them work temporarily and the problem will come more frequently until you change them).
Posted on Oct 30, 2007
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