Question about Sony Cyber-shot DSC-W30 Digital Camera

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ACCESS My Sony Cyber-shot W30 has the word "ACCESS" on the screen when I turn it on and it won't take a picture or do anything else. Any suggestions?

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  • Anonymous Dec 26, 2007

    my cyer shot 6.0 reads access when I turn it on and there is no other responce

  • Anonymous Jun 01, 2008

    Camera says ACCESS when I turn it on



2 Answers

I had the same problem and i read the other solution. i am not sure that i suggest such extreme lengths but whatever works i guess. All I had to do is hold onto the lens when it first came
out and now it works.

Posted on Oct 31, 2008

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"The lens is jammed and won’t open all the way. You have to bang on the camera and/or tug on the lens to release it from whatever is causing it to jam when it opens. I started with gentle tapping and tugging…but ended up giving it three good whacks on a tile floor and yanking on the lens like I was going to rip the thing right out of the camera. It kicked on and has been fine ever since." I kicked the camera hard on its left side and it worked!

Posted on Oct 27, 2008


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I have a Sony cyber-shot dsc-w30. When I turn it on the lens goes in and out, I get a message on the screen saying "access" then I get a message saying "turn power off and on again".

Sony maks good products and stand behind they product, but they do have a problem with the batteries , change the battery and i bet u will not have that problem

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