My computer cannot read the vga onboard card from mainboard

We will need some information in detail, so that we can use our model and find the fault. Then it is you that will fix your computer under our guidance. We need (1) Manufacturer name or computer name; (2) Model name and number; (3) the ID for the mother board; (4) your description of the failure. This most of the time has been THE MOST IMPORTANT part, because it enables us to pinpoint the fault. Please write every detail and no one will say that you talk too much. My name is Constantin (arzconst is my nickname for Fixya.com)