After a lightning strike or surge hit the tv/cable boxes outside my home, my Toshiba TV remote control (CT-877) no longer works with my TV (purchased 8/07). The infrared ray (or whatever it is) connection between the TV and remote is not working. I must turn the TV on manually, and then use my cable remote to search channels, etc. Other than the remote problem, the TV works fine. Do you think the problem is with the TV or the remote? I have inserted new batteries and reprogrammed the remote with no luck. What would cause this problem and how do I repair it? Oh, and I have replaced the batteries and reprogrammed it, but still it doesn't work. Thank you very much for your help.
Comment by MariaJose, posted on Oct 30, 2007
4 Other Users Have The Same Problem
Comment by bgneal, posted on Aug 05, 2008
Hi everyone, I've been searching online and found this site, sorry if this isnt the right location on the site, etc. to be posting my question.
We have had the exact problem as MariaJose. There was a power surge which caused a few things in our home to go awry (clocks, garage door opener, television, etc.). Neither the television remote or the cable remote (which was previously programmed for our specific tv, and which we have tried re-programming) will work anymore with the tv. The cable remote still works fine for turning on/off the cable box and changing the channels, etc, so it seems pretty clear that it is not a problem with the remote, but rather with the television's sensor. Any help would be appreciated, but from the sound of things it's going to come down to either sucking it up and dealing with it, or buying a new one : )...
Thanks!
Comment by Skunk32, posted on Jun 17, 2008
I'm having the same problem. The control the remote has over the TV comes and goes. It is working less and less as time goes by. I know it's not the remote control because I have the TV remote and a DISH remote and they both either work or don't work at the same time (yes they have fresh batteries). All of the buttons on the TV itself (volume, channel, video, etc) work too so it has to be the signal receiver or something else on the TV. Any suggestions besides buying a new tv would be helpful.
Thanks,
Scott
Comment by mbeimford, posted on Mar 19, 2008
I have a very similar problem and it is extremely frustrating. I have a Toshiba 14DLV75 in my bedroom. One night friends informed me that the remote stopped working on the television. I have an identical remote for a different model Toshiba in the family room. We tried that remote, which was functioning just fine on the family room television on the bedroom television and no luck. It seems I can assume the remote from the family room would do no good any ways, as they are programed separately but I am clueless and it was worth a try. I have replaced the batteries and nothing. It is hard to relax in bed when you have to get up to change the channels. I have not tried to reprogram the remote seeing as I do not know how or even where to find these codes you need to do so. So it is worth a try to reprogram it if someone could just tell me how to? Thanks!
Comment by Guest, posted on Dec 28, 2007
My remote control does not operate. I have changed the batteries several times and it still won't work.
I hope this helps.
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