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MS word won't pull up

I can't pull up microsoft word.it just gives a white sceen then a send don't send error report. i tried to uninstall reinstall word but still gives the same thing - i have two cds - one for office premium and a stand alone MS word - i tried installing each - but still the same - I also deleted the normal.dot entried but still the same - i tried to go to safemode but still the same - i used system restore but no restore point availalbe. - the other application under MS office premium like access is working - what do you think is the problem?  I didn't add anything recently .

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CLEAN INSTALL needed here.
This is a nice little FREE utility you can try. Install Microsoft "Windows Installer CleanUp Utility"  http://support.microsoft.com/kb/290301/en-us 
If you find (PROGRAM NAME) listed just hit the delete button.
Then do the normal uninstall.
Try un-installing again, but this time after the un-install, shut down completely for at least 30 seconds, and then restart.
Then do a search for 'all files and folders' - search for both Office and then  Word, with the options "Search system folders", "Search hidden files and folders" and "Search subfolders" checked. Delete all of those files found.
You should do this search and delete whenever you un-install any programs. It will remove lots and lots of leftover junk files and corrupted files taking up room on your hard drive. It will also give you a "clean install" when you reinstall or install an updated program. (Do this ESPECIALLY when updating to a NEW anti-virus programs and “Internet Security Suite” programs such as McAfee or Norton etc.)
BEFORE RE-INSTALLING Office or MS Word
Download and install "Registry Mechanic" then do the updates prior to running it and removing anything for the first time. This will get rid of all your current Registry errors, prior to installing or reinstalling.

Posted on Oct 31, 2007

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