Fuji FinePix Z100fd Digital Camera Logo
Posted on Jun 12, 2009
Answered by a Fixya Expert

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Communication error When i connect my Fuji Z100fd to the computer with the USB lead i get a blank white screen with just a USB icon in the top left corner then after waiting a while it gives a red exclamation mark and says communication error. i think something went wrong when i accidentally clicked something when i was in the middle of deleting photos from the camera whilst still plugged into the computer

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John Long Shipton

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  • Posted on Jun 12, 2009
 John Long Shipton
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Sounds like you have corrupted or possibly deleted a Fine Pix Viewer driver software file.

Suggest you uninstall and reinstall Fine Pix Viewer.

Before you start you might want to create a backup folder on your C drive and put copies of all your photo files therein. Make sure your camera is not connected to your PC before reinstalling software.

Assuming Windows operating system click : Start, Settings, Control Panel, Add or Remove Software, then scroll to Fine Pix applications. You will probably have three to choose from. Since you don't know where the problem lies suggest you start with Fine Pix Viewer which will probably have a version such as 5.5 (in my computer anyway). Having highlighted this file click on the uninstall button.

Now reinstall from your Fine Pix CD.

Suggest you reboot so new software will recognise your camera when it is connected. With camera connected Windows will probably advise that there is new hardware and it is seeking software. Give it time and Viewer should boot up on your screen.

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  • Posted on Oct 03, 2009
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My Computer used to recognise my Finepix S8100fd and I could put pics straight into Picassa.
Now I have the Dreaded "Communication error".
As a workaround I took the 4GB SDHC card from the camera and fitted it to my "Cannon ixus 801s" which communicates with picasa perfectly via usb2.
Could I have a faulty usb cable?

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